My UH app not working? crashes or has problems?

My UH Status

Last Updated on 2024-09-26 by University Hospitals Health System, Inc.

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Summary of My UH Problems 😠👌🔥

The app crashes as soon as the user tries to open it, and the same issue is reported by other users as well. This makes it impossible for the user to report their COVID-19 status using the app. The review also mentions that the app returns to the home screen when clicked on, indicating a serious technical issue.

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Common My UH Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My UH app on iOS and Android devices. Solve all My UH app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My UH iPhone Issues and Solutions

My UH iOS app crashes, not working, errors
My UH iOS app network issues
My UH on iOS has black/white screen

My UH Android App Issues and Solutions

My UH has errors/crashing/not working
My UH server network connectivity issues
My UH has black screen

My UH iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My UH app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My UH app crashes or not working on Iphone (iOS):

Close and restart the My UH app on iPhone
Update My UH app to the Latest Version for iOS
Uninstall and reinstall My UH iPhone app
Update your iPhone to the latest iOS version

Fix My UH on iPhone unable to connect to server/internet connection issues::

To resolve My UH network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My UH black/white screen (blank screen) on iPhone:

Follow the My UH iOS app troubleshooting guide Here →

My UH Android App Issues and Solutions

Fix My UH not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My UH app issues:

Force Stop the My UH App
1. On android, goto "Settings" » click My UH app. » click "Force Stop".

Update My UH to the latest version on PlayStore

Clear My UH App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My UH app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My UH.

Fix My UH unable to contact server/ My UH internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My UH » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My UH » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My UH on android.

Solve My UH black/white screens issue on Android:

Follow the My UH android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at University Hospitals Health System, Inc., developers of My UH.

Verified email ✔✔

E-Mail: uhitdevelopment@uhhospitals.org

Website: 🌍 Visit My UH Website

Privacy Policy: http://www.uhhospitals.org/privacy-policy

Developer: University Hospitals

About this app

With My UH, you can review employee information, news articles, benefit updates, system information and urgent notifications. This interactive tool gives you immediate access to the employee information you need. Stay connected with University Hospitals with the My UH app. You can also create your own content and invite your own followers! Download My UH Today!