MyUHS app not working? crashes or has problems?

MyUHS Status

Last Updated on 2021-06-17 by Point and Click Solutions, Inc.

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Common MyUHS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyUHS app on iOS and Android devices. Solve all MyUHS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyUHS iPhone Issues and Solutions

MyUHS iOS app crashes, not working, errors
MyUHS iOS app network issues
MyUHS on iOS has black/white screen

MyUHS Android App Issues and Solutions

MyUHS has errors/crashing/not working
MyUHS server network connectivity issues
MyUHS has black screen

MyUHS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyUHS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyUHS app crashes or not working on Iphone (iOS):

Close and restart the MyUHS app on iPhone
Update MyUHS app to the Latest Version for iOS
Uninstall and reinstall MyUHS iPhone app
Update your iPhone to the latest iOS version

Fix MyUHS on iPhone unable to connect to server/internet connection issues::

To resolve MyUHS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyUHS black/white screen (blank screen) on iPhone:

Follow the MyUHS iOS app troubleshooting guide Here →

MyUHS Android App Issues and Solutions

Fix MyUHS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyUHS app issues:

Force Stop the MyUHS App
1. On android, goto "Settings" » click MyUHS app. » click "Force Stop".

Update MyUHS to the latest version on PlayStore

Clear MyUHS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyUHS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyUHS.

Fix MyUHS unable to contact server/ MyUHS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyUHS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyUHS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyUHS on android.

Solve MyUHS black/white screens issue on Android:

Follow the MyUHS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Point and Click Solutions, Inc., developers of MyUHS.

Verified email ✔✔

E-Mail: info@pointnclick.com

Website: 🌍 Visit MyUHS Website

Privacy Policy: https://www.pointnclick.com

Developer: Point and Click Solutions, Inc.

About this app

this app is the official health information app of the University of Wisconsin–Madison University Health Services (UHS) and helps you manage care for yourself. * Review your test results, medications, health history, and other personal health information. * Schedule and manage appointments, including in-person and virtual visits. To access the this app mobile app you must either log in with your UW–Madison NetID account or have a non-NetID account previously generated by UHS. For more information about UHS, visit uhs. wisc. edu.