Contact HSBC Australia

Contact HSBC Australia Support


Company Name:

About: Enjoy faster banking with a simple and seamless design that leaves you more time
to explore your world. Take a closer look today: - This brand new app has
been made specifically for Australian banking needs.


 
  2026-02-05

HSBC Australia Customer Service 💢

Hard-to-find customer service info can be a red flag. Is HSBC Australia Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HSBC Global Services (UK) Limited



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit HSBC Australia Website

Privacy Policy: https://www.hsbc.com.au/privacy-statement/

Developer: HSBC





Can I trust HSBC Australia app?

Protect your data and wallet. We investigate the developer's website (Hsbc.com.au), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.8 out of 5

Very poor customer service with credit card problem

2025-02-20

by Ellabellamango

We received no support when airbnb took us for a ride and we didn’t receive a booking that we had already paid for and hsbc offered us no support re goods never received on our credit card. This was over 2,700 paid on a booking that we never received.

Poor service

2025-02-21

by Phb130

The app functions ok but the service is poor particularly for international matters. Phone lines sound like pre World War II quality, the help I need is often misinterpreted and the processes involved to move or access my money is nothing but red tape. I will be closing all my accounts as soon as I get the chance !

Notifications??

2025-02-22

by Mehran8

How come you are unable to add a proper notifications like other banks? i.e. money comes to account, the customer gets notification. Hello?? Simple!!!




Have a Problem with HSBC Australia? Report Issue




Why should I report an Issue with HSBC Australia?

  1. Pulling issues faced by users like you is a good way to draw attention of HSBC Australia to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a HSBC Australia customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HSBC Australia.


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