Company Name: AM APPS
About: ClassPass designs a fitness training application that offers various fitness training classes.
Headquarters: New York, New York, United States.
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for ClassPasshttps://support.apple.com/de-de/HT202039
http://simple.life/privacy.htm
I just tried sending a message. I would really just like my account to be removed. I have never had a coach nothing with this app associated with this app. I have not used it. Iโd like to be refunded. I have not ever even used donโt even know what this app is please refund please at least stop charging my account, please discontinue this account immediately and put in for a refund whatever possible but stop the account immediately please.
I was tryin to get a 3 month plan, but like other apps it does not do that. I was charged and I do not want Simple. Please cancel and refund the money.
I AM TRYING TO GET A REFUND FOR BEING OVER CHARGED FOR THE PROGRAM I NEED YOU TO REMOVE THE $48.00 CHARGE FROM THE ACCOUNT I HAD GIVEN YOU THANK YOU FOR YOUR HELP IN THIS MATTER-------BELOW IT SHOW MY BANK STATEMENT WHERE YOU OVER CHARGED ME ---I HAVE INDICATED IT BY MARKING IT WITH ASTERISKS SANDRA L MARONEY 12/18/23 PURCHASE PAYPAL *SIMP 35314369001 CYP CARD0001 $48.00**************** 12/18/23 PURCHASE PAYPAL *SIMP 35314369001 CYP CARD0001 $29.99
I AM TRYING TO GET A REFUND FOR BEING OVER CHARGED FOR THE PROGRAM I NEED YOU TO REMOVE THE $48.00 CHARGE FROM THE ACCOUNT I HAD GIVEN YOU THANK YOU FOR YOUR HELP IN THIS MATTER-------BELOW IT SHOW MY BANK STATEMENT WHERE YOU OVER CHARGED ME ---I HAVE INDICATED IT BY MARKING IT WITH ASTRICKS SANDRA L MARONEY 12/18/23 PURCHASE PAYPAL *SIMP 35314369001 CYP CARD0001 $48.00**************** 12/18/23 PURCHASE PAYPAL *SIMP 35314369001 CYP CARD0001 $29.99
I DID NOT ORDER THIS!!! My 4.99 needs to be returned please!!!!!!!
Did not sign up for membership I cancel the day I stated it and realized it was a SCAM
I got charged the $1 last Sunday. Contacted our bank and put a stop payment on any future charges from this company. No charge from our bank. They were happy to help!
I did NOT get this subscription. You have charged my account and I will join others in the class action lawsuit against you if you do not send me proof of cancellation and refund!
Please cancel and provide a refund and if u take another penny, I will start a class action and we will sue your asses.
You charged me $79.29 on 4/1/23. Not authorized, haven't used and demand a refund!!!
Canceled in July, 2022 and keep getting charge of $59.40 every 3 months. Contacted again just the other day and was given another cancellation number and was told I would receive a credit. However, I was charged on my account another $59.40. How does one stop this madness. Ultimate scam........ beware.
You charged me for $79.20 on PayPal yesterday. I did not approve this. Please refund me at once!
Want my initial 11.00 free trail money back and no subscription . If not done I will contact the attorney general.
This app and so called company is all scam. Do not sign up for anything, they will steal your money and you won't be able to cancel. I'm out a dollar (luckily) and realized it was a scam. Used PayPal and canceled the reoccurring charges in the future. Can you say China, Putin, N Korea or some douche in his mother's basement giggling at how clever they are.
I don't want this account, I don't want any more money taken out of my account, nor do I need someone to tell me not to eat! I can't find their phone number anywhere to cancel. I e-mailed them to stop, but from what I have read, they don't pay any attention to that. They need to give us a customer service number.
I want to cancel NOW
Hello, I want my 39.20 to be refunded to me on my bank account. I did not sign up for this and I do not want this. If I donโt see youโre gone Iโll be contacting my bank immediately. Please do the right thing and remove the charge from my bank account. Heather
Signed up for my trial for $1 and was charged that at $59 on the same day. So much for a free trial
I'm trying to cancel but web site is not responding.
TERMINATE MY MEMBERSHIP IMMEDIATELY. I will contact my credit card and no longer authorize any charges by this company.
I sighed up for the simple app, but cannot start using it until 1/1/23. Can you change the start date? I signed up for one month only so please end it 1/31/23.
I need to cancel my payment. I don't use apps on my phone. I am sorry I clicked on the link. I entered my age as in the 60-69 age bracket and I am 71.
Unauthorized payment was taken from my account I want my money back
Please cancel!!! I cancelled months ago and you keep charging me. Please refund me my money. I do not have the app on my phone anymore
Please reach out to me. The CSR that I spoke to refuses to refund my money and I do not want to escalate this.
Thought I signed up for free trial. I did unsubscribe but they still keep trying to charge my card for 79.00. I have been told the subscription is canceled but still trying to charge me. I see from other comments I am not the only one. This is criminal and has influenced my decision not to try other apps.
I would like to CANCELL my SUBSCRIPTION
Use have takin over $390 from my account I do not have this app I would like a refund please , I have tried sending emails an no reply . An you do not have a contact number.
Same issues as everyone else im charged but do not have it
Fraudulent and charged and did not sign up!!! I cannot get Chime to cover the claim and I need my money back! I do not suggest going anywhere near this app or CHIME!!!! I also have setting on chime acct NOT to accept charges from foreign companies and they did anyway
I signed up for $9.73 trial and if good they would bill me $60.00 a month. That same day they debited my card 9.73 and 60.00. No explanation on how to use program or no. to call for help. Need immediate refund of 69.83.
YES YOU CHARGED ME AND I CANCELED MONTHS AGO....RETURN MY MONEY THEIVES IM REPORTING YOU TO THE BBB
RIPPED OFF , i am reporting you to my bank for fraud , the whole process is a scam
My account has been charged $9.73 and $60.00. I do not know what this is. I did not order this. I want a full refund. I am turned this into my bank today as a fraud. I need you to refund my account immediately. Your company needs to stop scamming people. Plus there is no way to contact you directly....
Hi your program sounded like a good fit but I contacted my Doctor and he thought it could be a dangerous program for me. I am 69 so I get his reservations ! I have tried many of yr cancelation procedures to no avail. So in closing I need assistance from your end . Please help me cancel this app. Thanks, Elizabeth Signore
I signed up for a free week trial, to pay $1. Immediately saw that day it wasn't for me, and canceled the very next day. My bank account has been charged the $1, plus a $44 charge. I will call the bank today to report this fraud if it isn't refunded immediately.
I am having trouble signing up for the app. Is there someone I can talk too.
Hello. I immediate Canceled this app. They charged my card $49.99 anyway. There is no way to get in touch with this den of thieves. I have contacted AT&T, the FTC, and any person on the web remotely appearing to be this scamming organization. DO NOT FALL FOR THIS. THERE IS MO WAY TO CANCEL & NO WAY TP GET YOUR MONEY REFUNDED. PASS THIS INFO ON. POST IT ON YOUR FACEBOOK AND ASK EVERYONE TO SHARE. THIS APP IS A SCAM
I signed up for a free week trial. The same day they charged me 44.00. My bank account is overdrawn. Now they will not contact me back or refund my money. I am so upset
I already paid for a year subscription which is not up until June of 2022, and my credit card was charged $34.99 out of the blues. I need to be reimbursed immediately.
I cancelled after the trial and come to find out charged 2 months in a row. This is crazy! I want a refund!
Did the trial, cancelled right after I did it. Have been charged 2x now. I did get a response back stating the subscription was cancelled and no more charges would take place. Yep still getting charged. I canโt get a hold of ANYONE!!!
so out of all these complaints has anyone been refunded yet? and for the record i got fooled too.
Same story as everyone else. 39.95 or so and I cant even get into ap
I am reporting your company for fraud as I had contacted SIMPLE LIFE to CANCEL twice and went to the web page to cancel something I only wanted to TRY. I received one email that the company would respond to the cancelation NOTHING HAPPENED. NOW I am CHARGED for the FREE TRIAL AND A MONTH SERVICE that I wanted to conclude If I do not hear from you, I will report you to the BBB for fraud and deceptive practices to consumers.
I will be reporting this company for fraud. I never even personally subscribed. And was just charged $78 out of nowhere. I have 3 kids and now $20 to live on the rest of the week.
Got this app and tried it for 3 days. I did not find it helpful at all. Not worth the money. I cancelled the app from my Apple subscriptions and I emailed them asking for my money back. I got an auto response on July 19, 2021 and have not heard back. What is the phone number please ?
Hi i canceled my memebership trial before it expired and it charged my card. I need this to be refunded asap. Thanks
I have to cancel I just signed up 7/27/21 My Dr advised against this program for me. I will stop payment if I donโt get a reply Jamie McMurtrey-Porto
Please cancel my subscription not what I want .
I have tried to cancel my account for the third month now with no success. Does anyone have a number to call to cancel?
I canโt cancel. They have made it impossible! Sick and tired of them trying to charge me for something I donโt want!
I WAS CHARGED $39.20 AFTER I TRIED TO CANCEL THE FREE 7DAY TRAIL
I did not intend to subscribe to this and have never used it even though evidently the $ has been coming out of my credit card for months. How do I cancel and get a refund please?
I have not received the email confirmation to get started
I have been trying to cancel this account but I am not getting any where with it
I was charged for a 12 week subscription even though I canceled the trial within 5 minutes. Please assist with refund.
would like to cancel subscription. i was previously billed $39.20 plus some sort of $1.00. Please credit my account immediately.. I signed up for a trial period and was still charged. Rather shady operation. M
Why do these people not a contact phone number? I find that very shady. Apparently they want to keep people from being able to cancel. Obviously, this must be the case as there is no phone number ANYWHERE on the web site. So many other people have posted similar complaints. Maybe it is time to contact the Better Business Bureau.
I want my $39.20 refunded immediately. I signed up for your $1 trial period and you charged me for the full membership. Not a very up front way to do business!! You wonโt return my emails that Iโve sent concerning this matter which says a lot about your company. I expect a refund immediately!!!!!!!!!โn
I've done all the hoops and shit that you wanted now I am asking you to remove me from your mail.. cancel and subscriptions that you have under my name and REFUND me my CASH!! Thank You
Please cancel this subscription. I only signed up for the 7 day trial and I am being charged every week or month. I do not want this service any more. Stop billing me.
Help, I forgot to tell the app to start my fast last night. Now my fasting times are all messed up. How do I get back to my correct timings?
I am disputing charges even after showing these crooks my account has been unsubscribed and inactive for a year! I submitted multiple forms of proof I didnโt have a subscription. I keep getting these sketchy messages from Maksim Kamenskii the supposedly Customer Support Manager that they donโt see charges submitted from their end . This is crazy Iโve been arguing foe over a week to get my money back.
Can't cancel and want to.
(Above address or astevens@redacted). AGAIN! Signed up for a 7 day free trial. Charged for a year after canceling the next day. I need to speak to a HUMAN and it is only FAIR to get a total refund as none of this went as the app advised me would happen. Have sent several messages! NO RESPONSES at all. Another life lesson, never sign up for anything posted on FB!
Want this cancelled and cannot read h these people!
I used the Apple Store to enroll in simple life program on 4/5-even hit the key to have 7 days free trial but then I cancelled on 4/6 after reading about the app more. I have a screen shot of the cancellation notification, and yet I was still charged the yearly rate. Never used program. I insist charge be noted on my credit card asap, or I definitely will be posting comments of this unethical charge/app. Please confirm my acct will be credited. Anne Stevens astevens0620@redacted or astevens@redacted
Asked to cancel my subscription and the workbook and nutrition plan and told to send google play user ID that I can't find. Please cancel my subscription I'm notifying my bank today and putting in a claim for a refund.
Why make it so difficult (or impossible)to cancel free trial? You are setting yourself up for poor reviews, complaints, etc. should be illegal to begin charging for paid subscription without giving trial customer option to cancel. Ancestry. Com did the same with me.
Cancel my account and send me my money this is not worth money was not told I was going to pay anything so put my money back ASAP.๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐๐
The number of reported fraudulent charges is absurd!! I feel like I'm trapped. Everything everyone is saying is absolutely true, cancelled - still charged; no subscription showing - still charged; can't even use the app - still charged!! And what's WORST than not providing a phone number for customer support? By repeatedly saying "If you have any comments or questions on any part of the services or any part of these Terms of Use, please feel free to contact us at care@redacted" ... WHEN THEY DON'T ANSWER THEIR EMAILS. Other than filing a dispute through paypal, I've tried reaching out to apple support. My only other recourse is to stop payment via my bank account. What a rotten fucking organization.
I would like to cancel my subscription that I actually didnโt subscribe to (I did it through an ad) I canโt even get the App on my iPhone because I canโt get the app because I DO NOT have iOS 3 or more! You took one payment already....PLEASE DO NOT TAKE ANYMORE OUT! Thank you!! PLEASE CANCEL!!
I canceled this subscription and a payment still went thru!!! Why tho??? Please cancel my subscription thank you.
PLEASE CANCEL! IT'S NOT SHOWING UP IN MY SUBSCRIPTIONS BUT YOU KEEP TAKING MONEY OUT. WHEN I GO TO LOOK FOR IT ON MY PC OR ON MY ANDROID IN THE STORE....IT'S NOT SHOWING UP. I NEED THIS CANCELLED RIGHT AWAY. You people are thieves and sketchy about making it easy to contact you or cancel. EVERY other app shows up on my subscriptions but yours, but money just came out again. CANCEL now please!
PLEASE CANCEL! IT'S NOT SHOWING UP IN MY SUBSCRIPTIONS BUT YOU KEEP TAKING MONEY OUT. WHEN I GO TO LOOK FOR IT ON MY MAC OR ON MY IPHONE IN THE STORE....IT'S NOT SHOWING UP. I NEED THIS CANCELLED RIGHT AWAY. You people are thieves and sketchy about making it easy to contact you or cancel. EVERY other app shows up on my subscriptions but yours, but money just came out again. CANCEL now please!
I cancelled this subscription before the 7 day free trial had ended. I cancelled the app on my phone as I could find no other way to do so. I got a message that it was cancelled. However I later received an email from Simple that I was being charged for the subscription. I responded to the email that I had already cancelled it and that I wanted a refund. Their response was to ask me if I had received a confirmation email of cancellation. I said I did not get an email but only got a message on my phone. So clearly this is a rip off! What's even more annoying is that I keep getting messages on my phone eg. reminders to drink water or start my fast. I want these to stop. I have looked for a phone number in the hopes of speaking to a person to resolve this issue but cannot find one.
I've done the free 7 day trial amd I want to cancel subscription, do NOT charge me please. Kimber3744@redacted
please cancel my subscription. I don't ewant to renew after the one week free.
Please cancel my subscription Thank you not working for me
I'll like to cancel my subscription ASAP.
I need this taken off my phone Iโve done all I can do Iโm order to cancel the subscription on my end but it still says active. I need a live person to email me back not just an automated email.
I like to cancel my membership. I did not want to pay 34 to 35 dollars please send me back my money
I want to cancel subscription and I don't have the app on my phone anymore.
by SammyJagar
I got suckered into this app by an advert on Instagram. โTry for $1 for a week! Satisfaction guaranteed in first 30 days!โ Well, I ended up paying for the fist 12 weeks up front for $35 because it was a โdiscountโ offer and I figured if I didnโt like it, the guarantee would cover me. Well, I was absolutely WRONG. I start the app, and it is super cheesy. Not custom tailored to your needs at all. Itโs basically an over glorified timer to remind you when to eat and stop eating. Logging meals is annoying, you have to search through a bunch of emojis that match with what you ate. I used this diligently for about 4 days and I hated it. I honestly was already intermittently fasting before this app, without even trying. This will not be helping me with my weight loss journey, so I contacted their support team to help me with my refund. I was told that I have to use this annoying app for 30 days and then, Iโll only get a 50% refund. They donโt stand by their guarantee, so BEWARE. Donโt fall for it like I did. Youโll surely be disappointed. Just set a timer on your phone for a window of 8 hours to eat, and thatโs basically what youโre paying for. Not to mention the app is super buggy, I had to constantly re-log meals twice, the app on the Apple Watch does NOTHING. Itโs total garbage.
by Sporkville
Intermittent fasting works, but this app is a scam. They set false expectations that would land their users in the hospital or the morgue. (No, a person will not lose 160 pounds in 6 months through intermittent fasting alone.) Theyโve also designed numerous traps into the app to trick users into converting trial accounts into paid subscriptions. Decline to do this and they just rearrange the buttons and screens and ask again and again to deceive you into giving them your money by mistake. Donโt fall for their dirty tricks. Itโs a bad app peddled by bad people.
ADDENDUM: Their response about how theyโd love to hear about my Simple experience is all for show. I contacted support BEFORE writing my review. When they refused to help because they claimed it violated some arbitrary internal policy of theirs, I replied that theyโd left me with no alternative but to write a review about my experience and seek resolution with my credit card company. They didnโt bother to reply to that, so thatโs exactly what I did. Their sudden concern is a pile of hot garbage. There are a lot of 1-star reviews here with people complaining theyโve been scammed or were charged when they werenโt supposed to be. Buyer beware.
by Schifferaishath
The app was promoting a free trial and where i need to use my card so i did. However it yesterday charged me over $200 for a year subscription saying i have not cancelled my subscription. First of all i never subscribed to the paid service and i provided my card details trusting them and for to try a free trial. However since its a scam they charged me for a full year and refused to give me back my money as any other scam. If it is was a legit business they will for a month not for 12 months!! Please be aware when using their free trial before you get scammed!! **************************************************Reply to developer: true. I started a free trial on oct 2020 and provided my cards for a free trial. Like i replied to Anne on email i had no knowledge i was subscribed to a monthly/annual service. If i knew i would have cancelled or contacted your team. I saw your promotion on instagram and provided my card details for a FREE trial. I used it for a few hours and i knew it was not for me. But now i am been charge for a full year though service has not been used for even 24 hours!! My card details was provided for a free trial and not to be charge for a monthly/annual subscription that i was not aware!
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