Contact Crestron Home

Contact Crestron Home Support


Company Name:

About: The Crestron Home™ app makes it easy to access and control every aspect of
your Crestron smart home with the tap of a button on your iPhone® or iPad®, or
with the sound of your voice. Lighting, climate, audio, video, shades, security,
and more are at your command, from wherever you happen to be.


 
  2026-04-27

Crestron Home Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Crestron Home Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Crestron Electronics, Inc.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Crestron Home Website

Privacy Policy: https://www.crestron.com/en-US/legal/crestron-privacy-statement-regarding-internet-data-collection

Developer: Crestron Electronics, Inc




Privacy & Terms:

https://www.crestron.com/en-US/How-To-Buy/find-a-dealer-or-partner/Elite-Platinum-Residential-Dealers



Can I trust Crestron Home app?

Protect your data and wallet. We investigate the developer's website (Crestron.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.8 out of 5

Thermostat Control Doesn’t Work

2025-04-05

by Teacher1233567&&

The thermostat control worked perfect with the last Crestron app, but after we were forced into this new one it didn’t. Now every time I change the heat or cool, it moves but then it goes back to the previous setting in a couple seconds. Please fix this and send an update.

Update made my blackout shade no longer respond to the app

2025-04-06

by EODoctor

Everything was working fine prior to the update, then after the update I can no longer control my blackout shade on one window with the app. All other shades work fine and I can control the blackout shade with the control device, just doesn’t respond to the iPhone app

Stuck in the eighties

2025-04-07

by Melinda Lerner

This is so clunky. They seem stuck in a programming style that requires a 3 week course. Nothing is instinctive or obvious and just finding your way around requires constant scrolling up and down. So much wasted space on each page. I only agreed to get Crestron pyng as I was promised it will soon integrate with HomeKit.




Have a Problem with Crestron Home? Report Issue




Why should I report an Issue with Crestron Home?

  1. Pulling issues faced by users like you is a good way to draw attention of Crestron Home to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Crestron Home customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Crestron Home.


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