Crestron Home Reviews

Crestron Home Reviews

Published by on 2026-04-27

🏷️ About: The Crestron Home™ app makes it easy to access and control every aspect of your Crestron smart home with the tap of a button on your iPhone® or iPad®, or with the sound of your voice. Lighting, climate, audio, video, shades, security, and more are at your command, from wherever you happen to be.


       


Is Crestron Home Safe to Use?

We Investigate the app owner's website (Crestron.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 104 combined software reviews.

Is Crestron Home Safe?
Crestron Home appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Crestron Home Legit?
Crestron Home appears legitimate, though exercise caution.
33.3/100



Read 20 Customer Service Reviews 😠💢

3.8 out of 5
Why oh why did I do this?

What an expensive mistake that I made. My control4 system at my last home did more, was so much easier, and less costly.

Update made my blackout shade no longer respond to the app

Everything was working fine prior to the update, then after the update I can no longer control my blackout shade on one window with CrestronHome . All other shades work fine and I can control the blackout shade with the control device, just doesn’t respond to the iPhone app

Redirects to the old Pyng

When I try to use this with my Crestron system, I got an error redirecting me to download a “Smart Graphics App”. When I follow the link, it takes me to Pyng, which has been disappointing me with its dated UI for years.

New update is horrible

This new app UI update is terrible. Please make this thing simple to use and change images that does not obscure the UI itself. Horrible. Our second home has Lutron which is so much better. Garbage.

Stuck in the eighties

This is so clunky. They seem stuck in a programming style that requires a 3 week course. Nothing is instinctive or obvious and just finding your way around requires constant scrolling up and down. So much wasted space on each page. I only agreed to get Crestron pyng as I was promised it will soon integrate with HomeKit.

Thermostat Control Doesn’t Work

The thermostat control worked perfect with the last Crestron app, but after we were forced into this new one it didn’t. Now every time I change the heat or cool, it moves but then it goes back to the previous setting in a couple seconds. Please fix this and send an update.

Text size issue

Size of text in app is comically and unusably large.
CrestronHome doesn’t respect or follow the text size you set in your iPhone settings. Makes it difficult and cumbersome to use compared to the old app.

Behind in time

CrestronHome does a good job of integrating the entire home, but navigating it feels like a chore. It desperately needs haptic feedback for certain actions, a cleaner, more intuitive interface, and smoother navigation. I’ve been using it for over a year, and I still find myself lost at times. My whole home setup runs through Crestron, every room, camera, sound system, light, even the pool, but the interface makes it more of a hassle than it should be. If CrestronHome had a more visually appealing GUI, haptic feedback, and a better flow, it’d be a much better experience overall. Crestron really needs to give CrestronHome some attention to keep up with the expectations of today’s users, as it would enhance their product appeal significantly. Honestly, I wouldn’t choose Crestron again purely because of how outdated and clunky CrestronHome feels.

It works, but it’s in need of some serious tweaking.

CrestronHome is badly in need of a ui refresh.
It can be slow to respond and there are places where the ui just dead ands or gets into a loop (try adding lights to a custom scene after you have created it).

Awesome!

Responsive, intuitive and beautiful!

Great home control app!

Fantastic

Easily the best app to control your home great UI and amazing speed with commands.

Automation leader tackles the evolving standard

We’re in an era where everything is controlled by an app, these things change as quickly as people with various qualifications can update them and every update contains bug fixes. That also means that every update and combination of app integrations also contain new bugs. As an integrator, I have to place my faith in an industry leader to wrestle the moving target and present us with the widest variety of configuration options that are tested and supported by a common manufacturer. Cloud based programming and updates allow me to be a little guy who delivers a quality and consistent outcome to my clients. Be patient and they always seem to iron out the little wrinkles and quirks that are inevitable to our modern devices with visual appeal and an intuitive interface

Amazing

This is what we have all been waiting for. Beautiful UI. I love my Crestron system!!

No comparison

Much better than Control4 or any other control system.

Gold standard of automation gets even better.

We have various systems from the usual suspects at our other homes and nothing is as intuitive to use or as stable as Crestron Home.

Find a good installer

When this system is programmed properly it works very well. I have been using my system for several years now and it is very reliable with the occasional reboot required for my cable box typically.

No more port forwarding!

The most recent update that allows for connectivity without the sacrifice of port forwarding and networking knowledge is fantastic!! NAX/NVX controls and recent additions to Crestron Home lineup have allowed for a fairly complicated system to come online in less than a day. Great Job!

Has come a long way

I have had several new features added to CrestronHome this past year that have given me additional control of not only CrestronHome but my home. Easy to navigate and love how easy it is to flip between my two homes. Looking to see what else is in store with this platform.

Made extremely well.

Automation that is done well is key to a logical and sustainable home. Crestron has learned how to capture the best of all systems of the past and funnel it into a well rounded system that is easy to use and understand while being powerful enough to handle the challenges of what an automation system intends to accomplish.

5 Star

Best home control app from the best Automation company. Way better than RTI and Control 4. I’ve had all three of these and this is by far the best!



Is Crestron Home Safe? 🙏

Crestron Home appears generally safe, but use with caution. JustUseApp Safety Score for Crestron Home is 33.3/100.
This assessment is based on our NLP analysis of 104 user reviews. Combined with the app store average rating of 3.8/5.

Safety Analysis

67.5% of users say app is safe 👍
67.5%

25.3% of users say app is risky 🚨
25.3%

7.2% of users have some concerns ⚠️
7.2%


Is Crestron Home Legit? 💯

Crestron Home appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Crestron Home is 33.3/100 .
This conclusion is based on analysis of 104 user reviews.

🔏 Privacy & Data Safety

Crestron Home collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Other Data
  • Data Not Linked to You:
    • Identifiers
    • Diagnostics



How was your experience with Crestron Home? Post a Review




Features

The Crestron Home™ app makes it easy to access and control every aspect of your Crestron smart home with the tap of a button on your iPhone® or iPad®, or with the sound of your voice.

Enjoy what matters, including a rich multimedia experience that features your preferred entertainment services, all easy to access and control.

Crestron Home elevates your living experience, transforming your everyday commands into instantaneous delight.

NOTE: Use of the Crestron Home app requires a Crestron smart home system that has been installed and licensed by a Crestron Authorized Dealer.

Commands are displayed dynamically, from home screen actions to climate control.

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