My Melody app not working? crashes or has problems?

My Melody Status

Last Updated on 2023-02-11 by Philippe GUILLAUD

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Not working

57.1%

28.6%

Something else

14.3%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Basemera Zainab

2022-12-15

My melody music app keeps on crashing in the middle of the song I don't know why

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Common My Melody Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Melody app on iOS and Android devices. Solve all My Melody app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Melody iPhone Issues and Solutions

My Melody iOS app crashes, not working, errors
My Melody iOS app network issues
My Melody on iOS has black/white screen

My Melody Android App Issues and Solutions

My Melody has errors/crashing/not working
My Melody server network connectivity issues
My Melody has black screen

My Melody iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Melody app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Melody app crashes or not working on Iphone (iOS):

Close and restart the My Melody app on iPhone
Update My Melody app to the Latest Version for iOS
Uninstall and reinstall My Melody iPhone app
Update your iPhone to the latest iOS version

Fix My Melody on iPhone unable to connect to server/internet connection issues::

To resolve My Melody network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Melody black/white screen (blank screen) on iPhone:

Follow the My Melody iOS app troubleshooting guide Here →

My Melody Android App Issues and Solutions

Fix My Melody not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Melody app issues:

Force Stop the My Melody App
1. On android, goto "Settings" » click My Melody app. » click "Force Stop".

Update My Melody to the latest version on PlayStore

Clear My Melody App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Melody app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Melody.

Fix My Melody unable to contact server/ My Melody internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Melody » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Melody » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Melody on android.

Solve My Melody black/white screens issue on Android:

Follow the My Melody android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Philippe GUILLAUD, developers of My Melody.

About this app

Andre Manoukian, famous French pianist and jazz man, and Philippe Guillaud, expert in Artificial Intelligence with his team, have developed a unique way to instantly create the melody of your life played with real instruments. Once you have listened to your melody, you can also get the complete score beautifully crafted.