🏷️ About: With myUplink you get a quick overview and the current status of the heat pump and the heating in your property. You get a clear and solid overview where you can monitor and control (may require premium services) the heating and domestic hot water comfort.
If you’re not too late - don’t even buy NIBE. We’re having 2 pumps for 7 and 6 years and besides 3-times liquid leaks - replacing in 7030, complete compressor failure on 1245; There were “only” 2x every year motor protection (when you just need to go physically to the location for reset - remote somehow doesn’t work); besides these issues only normal outages with connections happening. There’s few more workflow issues there - we’ve installed another competitor heatpump & 100%
Oh - and developers: your poor reaction - contact us reply… save your fingers - we did - and you didn’t bring ANY solution.
As happy as I have been with geothermal, I’ve been equally disappointed with this help. Overly complicated to establish a link (a team of 3 electricians were helping and couldn’t figure it out) and I repeatedly have to sign in and am not am no longer able to control my home’s temperature remotely.
Have myUplink for the 10 thermostats on my dual ClimateMaster Trilogy system. The HVAV system is amazing but myUplink is constant problems, missing functions and no support (have not responded to multiple contacts through the website).
My ClimateMaster thermostat is pretty flakey but it sometimes connects to the internet. myUplink is supposed to be able to find it and connect with it. It does see a unit with the proper ID when I hit “Add system “ but then nothing else happens.
App does not respond. Any feature says paid version I’d necessary. Get any other thermostat you can, this one is crap.
Recently had a climatemaster tranquility 22 unit installed which I love. Not to do with myUplink but if getting a geothermal unit installed make sure you get someone who is skilled at installation especially if replacing an existing unit. There are lots of general HVAC service providers, who only dabble in Geothermal. you want someone who does a lot of units and knows the ins and outs of installation and maintenance. The new unit came with a climatemaster igate2 thermostat for which you will need myUplink to connect.
Pros
Easy user interface
Has all of the standard functions you would want (setting schedules, controlling humidity, monitoring water temps and air temperatures)
Cons
Pairing is a pain. I couldn’t figure it out. But my installer told me you have to wait for it to update then manually input serial number and this app string which worked.
App says this app premium services are currently available for testing purposes at no charge but that this period is subject to change. I can say I would be a little miffed if I had to pay for this apps functions as the functionality is is pretty basic for 2023.
You can not set alarm metrics (except for filter cleaning reminder). my Honeywell unit that I just replaced (changed because my installer said Igate2 would control my geothermal better) had this functionality. For example low temperature alarm is set at 40 degrees. I would prefer this to be 55. If the temperature in my house hits 55 I know I have a problem. Why would I wanna wait until I get all the way down to 40°. By the time it hits 40 I may already have some frozen pipes in the external walls.
Also sometime the information in the user app is somewhat delayed by perhaps an hour or two. In particular, I would say this applies mostly to the interior temperature of the house.
Also would be nice if it provided more information about usage information. For example: usage time spent in in first and second stage, overall estimated electricity consumption, estimated water usage, etc.
I do think if climate master is considering charging for additional functionality to increase the revenue, these would be things that I think would be above and beyond the standard thermostat in 2023. I would probably be willing to pay for the additional functionality of being able to control alarm settings, and these additional usage metrics. Provided it was a one time fee and not a recurring subscription
Overall, I’m giving it five stars because currently I’m not being charged for it [other than that I paid climate master a crap ton of money for a geothermal unit and the thermostat itself :-)] and I would say that it meets standard functionality expectations in 2023 and works well with the Geothermal unit and has a usable user interface.
myUplink does not appear safe based on available data.
JustUseApp Safety Score for myUplink is 0/100.
This assessment is based on our NLP analysis of 26 user reviews.
Combined with the app store average rating of 2.2/5.
myUplink does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for myUplink is 0/100 .
This conclusion is based on analysis of 26 user reviews.
myUplink collected the following data from you:
You get a clear and solid overview where you can monitor and control (may require premium services) the heating and domestic hot water comfort.
With myUplink you get a quick overview and the current status of the heat pump and the heating in your property.
If your system is affected by an operational disturbance you receive a push notification that allows you to react quickly.
Connect your myUplink compatible devices and make them smarter.
Use your system effectively, help save energy and be even more sustainable.
