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⚠️ Most reported problems ⚠️

Not working
44.8%

Login
18.9%

Something else
16.8%

Crashes
6.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Giant Eagle Problems 😠👌🔥

- Listing total items showed incorrect count

- Some ingredients not available on the app

- Error message when trying to check out with alcohol

- No weekly specials

- Difficult to look at what's on sale

  24 Reported Issues: 😵🆘🛟🚨📢

Tina
2024-01-31

App won't let me sign in. When I press sign in, It circles and goes right back to sign in

Karen
2024-01-17

Payment page will not load

Angela Borden
2023-11-15

Payment page won't load to pay for pickup. net:ERR_NAME_NOT _RESOLVED

Bill
2023-11-12

Scan pay and go app will not scan barcodes. My samsung works well scanning barcodes at Sam's club.

Diane Lee Schuettinger
2023-09-07

Additional coupons either loading extremely slowly or not at all

Meredith Holland
2023-08-30

I have only been able to make 2 delivery orders...and that was months ago. Everything I try to place an order it pops up with an error and says to try back later. Very annoying when I am stuck at home

Jane Heirendt
2023-07-30

Have 10 items on my list , only shows2,but is still charging for 10???

Sally Pugh
2023-07-28

When I do curb side pick up I have to put make of car and when I continue it take me to privacy policy and won't let me confirm. Can't move on from there. No place to edit. Help. So annoying.

Gloria Bielata
2023-06-29

For some reason I can make my order on my IPhone , but when I check out, I get a blank white screen and I have to check out on another device. This has been happening for the past few month. I have tried everything to fix it , but still won’t work! Please help!

Robert Kinross
2023-05-30

Giant Eagle app is terrible. I can log in with my computer but not my iphone. I keep getting error connecting to server using the same user and pw that can connect with the computer on the same wifi network. Shopping at the rt50 store near bridgeville is also terrible. They close the fresh fish counter/deli at 6pm. Why not schedule the workers to start later in the day and close at a later time? Customer service at this store is useless. They just make up excuses like 'it is hard to find employees'. If they can not staff the store properly they should close it. The clipped coupons do not work. Why not have a qr code on the sign in the store by the product so I can scan it and get the coupon? Need my advantage card - let me scan that also. Instead I have to log in with my Giant Eagle email and pw and try to find the coupon in a long list of items.

Ryan
2023-05-18

Connection problem

Cynthia McElhatten
2023-01-12

My GE app says there is a connection error. Then says there are no stores in my area. I’ve been shopping on line with the app for 4 years?

Robert Morcone
2022-11-30

I use giant Eagle pharmacy for all my prescriptions and the app will not load my information.

Jerri Burbank
2022-11-14

Been trying to place an online order for 3 hours now. App won't let me check out.

Dave C
2022-11-12

The Rearrange feature of the grocery list keeps refreshing Before AND After doing a save, making the list random again. This has been happening for at least Android 12 and 13 on Samsung 21+ and 22+ phones.

MICHAEL I
2022-10-24

Accedently trashed my GiantEagle app, now i can't retrieve another one.

Linda Lou Burns
2022-07-17

When i click on the giant eagle app to open it, it it says update required. I go to the google play store to update it, wants me to verify my phone, i click install. Wants me to enter the pass word to my google account, i click install then i get the message from Giant Eagle saying, Giant eagle will be installed soon on this device. Well it's been 3 days so far and it still hasnt installed the updated version

Sheila Rodriguez
2022-06-12

Been using the app for years. Now it won't accept my email. Says invalid address. Tried uninstall, then reinstall. No luck. I was told weeks ago this was being worked on. When will it be fixed?

Lisa Varecka
2022-06-05

Trying to log in to create a pick up order and it has been telling me there's a network error for 2 weeks.

ROSE GUERRA
2022-06-02

TRYING 2 ACCESS ECOUPONS. WILL NOT ACCEPT MY EMAIL OR PASSWORD.

Jane Gieske
2022-05-26

I want to edit my pickup order and have been getting a "Network Error". This has been going on since Tuesday, May 24th. I don't have trouble with any other websites.

KATHLEEN SINGER
2022-05-26

I can't get to the digital coupons or shop curbside , it keeps saying Network error. I don't have trouble with any other web site.

Donna KUZEMKA
2022-05-17

I log into your website (from my phone), but when I try to shop curbside, I get a network error.

Joyce Fonzi
2022-05-13

I can't access the coupons. I'm being told to sign, which I never had to do. I enter my email...which is the email where I get my messages from Giant Eagle...and it keeps saying invalid email!!!???

Showing 1-24 of 24

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About this app

With the Giant Eagle Grocery App, you can shop online, check store availability, and schedule free Curbside Pickup all from the safety of your home!  Shop all your grocery needs online, including fresh produce, meat and dairy, prepared foods, drinks, snacks, baby products, pet supplies, and household essentials.  The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving!  It’s now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery.  Make quick work of your grocery list—while saving time and money along the way—with the Giant Eagle Grocery app.  Plus, amazing savings are always in your pocket when you apply loyalty program rewards and clip coupons.  Ready to make grocery shopping simple?  Just scan the barcode using your phone’s camera to add it in an instant.  No need to bother with long lines or product availability.  Got a favorite product handy?  You can also access excellent savings using the Clip Coupons tool, allowing you to search and filter for coupons on your favorite products! • View and reorder products from your order history. • Order groceries online and have them shipped directly to you using Ship to Home. • Add items to your cart by scanning barcodes with your phone’s camera. • Use the shopping list to plan your online or in-store purchases. • Explore product details and nutritional information. • Easily schedule Curbside Pickup or Delivery from your local store. • Link your Giant Eagle Advantage Card or create a new digital card for quick transactions at the pump.