Contact Giant Eagle

Contact Giant Eagle Support


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About: Giant Eagle is a national supermarket chain with some of their own brands of products.

Headquarters: Pittsburgh, Pennsylvania, United States.



Giant Eagle Customer Service 👿🤬😡😠💢😤

Giant Eagle Contact Information

Listed below are our top recommendations on how to get in contact with Giant Eagle. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Giant Eagle. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 5 Customer Service Reviews 😭😔💔

4.8 out of 5
Maryann Leech
2024-12-08

Shopped 12/8 at Brunswick OH Giant Eagle Trevor H bagged groceries then left them on the counter, turned his back to face the register because his phone more important than his customer. I pushed the cart around for his convenience to load. Should be told checking phone ok if no customers to service.

Karen Lightfoot
2024-11-08

I am un able to order groceries. The page reverts to choosing a store

Every problem that could be faced was.

2022-05-07

by Age/aja

I made my order on Thursday night/Friday early morning. I was scheduled for a Saturday pick up from 4 to 430. I showed up at roughly 4:05 PM. I was told my order wasn’t ready and it will be prepared for PU Sunday. This was really not a good solution for me as I do not have a vehicle or a car to use at my leisure but I always make do. When I called on Sunday, today, my order was now canceled. I am very disappointed at this easy curbside pick up. I spoke to the store manager, Jerry, he was very helpful and kind. I fully hope my pick up is available on Monday. I’m so very frustrated with how NOT easy and NOT simple this curbside pick up has been for me. We needed food on Saturday. We have had to make do with peanut butter and jelly sandwiches since then. Hopefully, my order will be filled and prepared for PU Monday and I can finally be done with this “easy” curbside pick up.
Sincerely Yours,
a disappointed shopper,
Adriane Simovic

Not useful if your not ordering online

2022-05-14

by PMNC777

I liked it when the original giant eagle app showed the weekly specials and you could tap an item to put it on a shopping list to use while shopping in the store. This new app does not provide that. Instead it puts it into an online order which is useless to me since I am not looking to order my groceries for pick up or delivery. If you are looking to do an online order it may be great. It also makes it more difficult to look at what’s on sale because it breaks everything down into individual items such as if there’s five flavors you will find it five times in the weekly sales list but it’ll be separated by many other sale items. So it takes too long to look through the sales. I find it easier to just pull up the giant eagle website and look at the weekly sales on there.

Needs a lot of improvement

2022-05-21

by Jdkdksnsbanaocivkfj

What I would like to see mostly is a way to sort search results. I don’t see that they’re sorted in anyway and it’s painstaking to go through all of them. Also, some of the descriptions on the initial search aren’t there. For example, if you search for “foundation” there will turn up results like “bare minerals escentuals fairly light foundation” and then just “foundation” and a picture of what it is. More consistency with that would be great. Also, it doesn’t seem like all the products are listed. I’m not sure if that’s a store thing, or if just that’s what is available for pickup or delivery or what, but for example, Walmart has every single product listed (perhaps because you can shop online) but sometimes I like to make lists to see what I’m going to get later at the store so having more products listed would be helpful. Lastly, it seems a bit unorganized and hard to navigate. With several modifications it has the potential to be a useful app.


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