Kroger Fresh app not working? crashes or has problems?

Kroger Fresh Status

Last Updated on 2021-06-29 by The Kroger Co.

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Summary of Kroger Fresh Problems 😠👌🔥

- App name does not match in-store signage, making it difficult to search for

- Lacks ingredient and allergy information

- Separate from the main Kroger app, causing confusion for users

- Technical issues with signing in and selecting the correct store

- Some users unable to access coupons or select their preferred store

- Limited store options and difficulty listing certain cities.

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Common Kroger Fresh Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kroger Fresh app on iOS and Android devices. Solve all Kroger Fresh app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kroger Fresh iPhone Issues and Solutions

Kroger Fresh iOS app crashes, not working, errors
Kroger Fresh iOS app network issues
Kroger Fresh on iOS has black/white screen

Kroger Fresh Android App Issues and Solutions

Kroger Fresh has errors/crashing/not working
Kroger Fresh server network connectivity issues
Kroger Fresh has black screen

Kroger Fresh iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kroger Fresh app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kroger Fresh app crashes or not working on Iphone (iOS):

Close and restart the Kroger Fresh app on iPhone
Update Kroger Fresh app to the Latest Version for iOS
Uninstall and reinstall Kroger Fresh iPhone app
Update your iPhone to the latest iOS version

Fix Kroger Fresh on iPhone unable to connect to server/internet connection issues::

To resolve Kroger Fresh network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kroger Fresh black/white screen (blank screen) on iPhone:

Follow the Kroger Fresh iOS app troubleshooting guide Here →

Kroger Fresh Android App Issues and Solutions

Fix Kroger Fresh not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kroger Fresh app issues:

Force Stop the Kroger Fresh App
1. On android, goto "Settings" » click Kroger Fresh app. » click "Force Stop".

Update Kroger Fresh to the latest version on PlayStore

Clear Kroger Fresh App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kroger Fresh app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kroger Fresh.

Fix Kroger Fresh unable to contact server/ Kroger Fresh internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kroger Fresh » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kroger Fresh » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kroger Fresh on android.

Solve Kroger Fresh black/white screens issue on Android:

Follow the Kroger Fresh android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Kroger Co., developers of Kroger Fresh.

About this app

Looking to order fresh and delicious food without waiting in line? Save time and place your order on the Kroger Fresh app! The Kroger Fresh app puts convenience at your fingertips. Download KrogerFresh and select a participating store to see what’s cooking and ready for your next meal!