The Miracle-Ear™ App is compatible with Miracle-Ear hearing aids that have
Bluetooth® technology when paired with a smartphone with minimum required
specifications as noted below. The app is optimized to minimize battery use
for both your hearing aids and your smartphone. The app will...
It has serious problems
I have the latest aids iR 5 XP There is some real bad problems with the app. The app won’t connect most of the time and when it does it takes about 15 seconds or more. When it’s working and in the background and nothing else is run after it goes to the background it will come back but it has to reconnect and again it takes 15 seconds. When it does come back, much of the time it says it’s connected but you are not able to change any of the functions. Worse many times the aids are now stuck in a mode that is not a normal listening mode and to correct it they must be dipped in the charger to be reset. The problem is when it goes to the background it gets confused and sets the aids to a mode that makes the aids unusable until reset. The app should not have to take 15 seconds to connect when brought from the background. These are serious bugs that need to be corrected ASAP! As I sit here writing this, the app won’t connect at all and I have to assume that I’ll have to delete the hearing aids and pair them again. This happened after the latest update as the app would not recognize that I even had hearing aids. I have the iPhone 11max pro with the latest software. All this happens when there is nothing running in the background and the app is the only one running. I have offered my help with my phone number in their on line comments but no one has contacted me. Please fix this
I’ve been using the original version (MEcontrol) and was hoping for an update for awhile. When the new app came out I was very hopeful. On the plus side, you can now create your own program for different situations (albeit very limited) On the minus side, there is no indicator of remaining battery life (with the old program I would check it if I was going to be out for awhile and change the batteries if they were low so I wouldn’t have to fumble with them away from home). Also, the usage indicator shows that after only about an hour of use, the display shows over 4 hours. Today I put them in at 8:30. It is now 9:30 and it indicates between 6 and 6.5 hours of use! I think something is wrong! I hope these things get corrected soon.
New program is better and much more user friendly. I changed out my custom ear forms for the buds and that has eliminated the sound like I’m in a bubble. Timing was over due for program improvements and updates. I was wondering how updates could happen in the old program. Software needs constant fixes like Apple does with our phones. This software gives the user more info instead of the older one with those confusing graphs.
I miss my bluetooth connect.
I have downloaded and used both MEcontrol apps amd I don’t care for either. They do not conect unless I go to my phone settings. I have to go through several steps and control everything from my phone settings. Then, the app connects. Why bother. And my right hearing still meeds replacing. I had analog hearing aids that worked better. Tired of having to travel 23 miles for adjustments that do not work. The problem is mot adjustment, it is wiring or craftsmanship. Not worth my investment. I received an email from a Michael Villafana On January16, 2020, ti which I responded immediately. My response was to ask him to contact me at my personal number. Today Is February 8,2020, I am still waiting for any kind of response. I have tried calling the 800 provided in Mr. Villafana’s email several times, but have not had success.
A step backward, not forward
Like many other reviews, I was hoping the new app would be a step forward from the ME app, but found just the opposite. Others have already mentioned the TV streamer control is absent in the new app. In addition, the separate tinnitus control is also missing, which I use a lot to regulate the white noise level as needed based on ambient sound levels. Finally, the ability to progressively narrow the microphone field has been replaced my 4 quadrants: front, rear, left and right. This is a huge step backward from the progressive function of the ME app. Until Miracle Ear adds these features I went back to the ME Control app and will not use this one.
Needs a lot of work
This app needs a lot of work. My biggest issue is connection. Almost every morning I have to reboot my iPhone 11 so the aids will connect. There is connection conflicts between my aids and my Apple Watch when I try to answer a call on my watch. There are also issues with my Acura’s HandsFreeLink. These seem to be Bluetooth prioritization issues. Also there needs to be more control in the users hand. I have the tinnitus program. If I want to try different sound like white noise, pink noise or ocean waves I have to go in to the Miracle Ear store. That’s just dumb. There is no technological reason for this.
Roger Reyes of Kearney, Missouri
I‘ve been wearing close to a year the latest model of hearing aids from Miracle-Ear but the right unit has never worked well from the get go. It works sporadically and not too well. I’ve taken it in a few times but I am not too impressed with the results, it continues malfunctioning. It has resulted a product too pricey for the results I got so far because I only get to use the left unit. Disappointed with the product.
Hours used, no need to adjust volume, making appointments no matter where I am, adjustments, etc. app is a nice touch but the latest ric’s make it a nice touch to track usage but the ric’s are fairly self sustaining, maintaining and mostly do not even know I am wearing them. Fantastic product. iOS compatibility is just an added value.
Top level hearing and support
I certainly was astonished at what I was not hearing. Mr. Ross Osborne was amazing at introducing hearing problems and the dangers to our health. Then he patiently and deliberately went through a myriad of tests to come to the conclusion as to what I needed in hearing assistance. I am very satisfied, but I am most grateful for Mr. Osborne patience and thorough explanations. He is persistent in assuring my comfort and is there by phone or in the office for any questions or assistance. I am very satisfied.
The fact that the app syncs my phone to the hearing aids makes close to speechless. This is the best I’ve heard telephone conversations in years. I’m having no problems at all. Getting used to hearing sounds I haven’t heard in years has been my biggest obstacle and after a month I’m doing well with that also. All in all Miracle-Ear has been a wonderful experience for me.
The basics are good, but the connectivity of the old app was much better. This one has to “reconnect” to the aids much more often than before. It also is way off with the usage timing. I have had the aids in for 9 hours, and it’s reading 5. Let’s correct these new issues the old app didn’t have. Never could get it to reconnect today so had to go back to the original app which paired immediately. I’m internet/app savvy, so that’s not the problem. You need to correct the new app technically and not just be concerned about a new look.
I can hear!
Didn’t believe I had hearing loss until I came home with my Miracle-Ear aids and instantly turned my TV volume from 18 to 6. Now I hear all kinds of sounds I didn’t know existed. AIDS are so comfortable I have to remind myself to take them off. Patrick (specialist) and Heidi (receptionist) at the Henrietta NY store are delightful, knowledgeable and efficient (also relentless with my very slow insurance company).
Not VoiceOver Friendly
First, this review is not a reflection on the hearing aids or the service I’ve received, both of which are exemplary. However, as an experienced VoiceOver user and someone who is fairly tech savvy, I can tell you this app is mostly inaccessible. Many buttons on the screen aren’t labeled, and images just say image. As I swipe through different parts of the app, the hearing aids will randomly change program settings. I’ve also had connectivity issues but my main concern is with accessibility.
Finally get these hearing aids
I spent a couple extra years just hanging out refusing to get the hearing aids because I just kept telling myself I didn’t need them I didn’t need them. Now that I have them now that magical air has me in the right set at the right amount of money well trained by metro by miracle ear folks here in Medford Oregon I’m very very happy thank you
This app doesn’t stay connected, has to be downloaded repeatedly because it cannot make reconnection. My hearing aids work fine with my iPhone for streaming Bluetooth, yet I have no control with my iRIC’s without the app unless I try to just dig through my settings to make an adjustment which is frustrating and time consuming! Bad thing is I am an HCP and would love to encourage others to use this app and don’t feel that the kinks are out of it enough to use it! Many of my patients are not tech savvy and are struggling with this app too.
No. Miracle-Ear does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,798 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Miracle-Ear Is 18.6/100.
No. Miracle-Ear does not seem legit based on our analysis. This conclusion was arrived at by running over 1,798 Miracle-Ear User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Miracle-Ear Is 18.6/100.
Miracle-Ear works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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