Contact Miracle Ear Support
Company Name: Miracle-Ear, Inc.
About: The Miracle-Ear™ App is compatible with Miracle-Ear hearing aids that have
Bluetooth® technology when paired with a smartphone with minimum required
specifications as noted below.
The app is optimized to minimize battery use
for both your hearing aids and your smartphone.
Miracle Ear Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Miracle-Ear. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Miracle-Ear. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Miracle-Ear, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Miracle-Ear Website
Privacy Policy: https://www.miracle-ear.com/privacy-policy
Developer: Miracle-Ear
Privacy & Terms:
https://www.facebook.com/miracleear/
Read 4 Customer Service Reviews 😭😔💔
three weeks ago I visited my local miracle ear specialist in ithaca, new york because my hearing aids were not working. he agreed they were not working and sent one of them off to be repaired advising me it should be back in a week or ten days. three weeks have gone by, and no word from him, a man named ron evans. I have called him three times but no response. he won't even return my calls. the hearing aid is 18 months old and still under warranty. my point is I am left without a hearing aid, and nowhere to turn to get it either repaired or replaced. can you provide me with some direction to find a solution? I need a hearing aid and can't find anyone to help.
Updated app - forced upgrade!
by BigD#
The new app will not pair with my hearing aids now and when it can’t pair the app crashes. This is all after I needed to use the app to select a noisy environment preset or may use the 360 setup. I put off using the “new improved” app 18 months ago because of feature changes and what I need to use is no longer available. Tried again at 12 months ago, still lacking in features the older MEControl had. Tonight at dinner in a noisy restaurant with customers I was forced to upgrade with no way out. I needed to change to my preset settings immediately but I now have to download the new app during an important business meeting, try and re-pair but the app keeps crashing. So I give up. I could not hear what the customers were saying all night because of the background noise. I finally turned them off completely. Now I could hear some of what they were saying. I have iPhone 7 with iOS 14.2 fits the narrative, but guess what doesn’t work! I’m ready to switch!
Just worthless
by Wethcon
Endlessly loses connection with the hearing aids and requires repairing. But when you try to re-pair then the app is unable to do so. So you have to go into settings for your phone, delete your hearing aids, repair the hearing aids with your phone, and then try to do the same with the app. It will occasionally work, but more often than not it won’t. I’m reduced to accessing hearing aid controls through my iPhone, which seems to hang onto the hearing aids much better. But there is noTrouble or base controls that way, and the app sits on the phone, a baleful reminder that the Miracle Ear engineers must not have tested their work in real life. Every other hearing aid I have owned in recent years, since Bluetooth was a thing has done better, and once I kind afford a new pair I will switch hearing aid brands away from Miracle-Ear, simply because they are app is such a dreadful failure.
A big step backwards
by Winextend
I don’t like this new and “improved “ app anywhere near like the old one. Much of the functionality has disappeared and what’s new doesn’t work very well. For example; I just put my hearing aides in for the first time today and started the app. It said it was gathering data from the device and when finished told me I have had them in for 2.5 hours.
Developer responded telling me that this app has the same functionality as the old app. Today I went to miracle ear for my annual hearing test so I asked how to get the new app to work like the old app. I was informed that “everyone liked the old app better” and that functionality had certainly been removed.
For example there was a screen whereby you could select one of the many sounds the hearing aides would make and listen to them.
I asked how to get to this on the new app and was told that I couldn’t.
Again the amount of time that it claims I have wearing the device is incorrect. It uses quite an amount of screen real estate for a constantly incorrect value.
It’s a shame that the developer responded the way they did.
Have a Problem with Miracle-Ear? Report Issue
Why should I report an Issue with Miracle-Ear?
- Pulling issues faced by users like you is a good way to draw attention of Miracle-Ear to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Miracle-Ear customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Miracle-Ear.
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