Contact CandyBongZ Support
Company Name: COCOAENT Co.,Ltd.
About: 트와이스의 공식 응원봉인 캔디봉Z를 사용하기 위한
앱입니다. 앱을 통해 다양한 조명 연출 및 제어가 가능하며
공연장에서 다양한 연출을 통해 좀 더 즐거운 공연을
관람하실 수 있습니다.
CandyBongZ Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of COCOAENT Co.,Ltd.
Verified email ✔✔
E-Mail: toxlab@object-xlab.com
Website: 🌍 Visit TWICE LIGHT STICK Website
Privacy Policy: http://app.cocoaent.com/terms.html
Developer: COCOAENT.
3 Most reported problems 😔💔
Bluetooth connection problem ???
by CraZ Llama
I checked MULTIPLE times if my CB was real or fake, but I can assure you that it’s 100% real. Yet I’m not sure whether it’s my phone, the CB, or the app having issues :( It won’t connect even after I fixed, replaced, and correctly put in the batteries. I even tried initializing before AND during while I was trying to connect, yet it’s still not connecting… I’ve done everything I could, hopefully it’s the app’s fault so I can look forward for an update..! I will re-do this review if it works one-day.
Not connecting.
by DreamingJay
The light stick is not connecting to the app anymore. I was able to connect it when I originally got it and just tried it again today with no success. It doesn’t even come up on my Bluetooth at all and it doesn’t connect through the app.
Doesnt even work
by Whoever Said Annabelle Is Mean
Its not even letting me connect with the candybong. At least update the app a little bit so it works. It just looks like they uploaded the app and left it. This is why I dont like kpop companies sometimes.
Have a Problem with CandyBongZ? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of CandyBongZ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CandyBongZ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CandyBongZ.
