Ultra Mobile Reviews

I’ve been using this app Mobile ever since they started their business. They’ve been improving a lot with their plans and With customer service. I cannot thank them enough for providing me such affordable phone plans. I’ve never had any network issue within the nation. Their app is simple but you can get everything done with it. It would be great if I can have call history.

Maya

I finally was able to access my account and pay online.... I was extremely annoyed by other carriers that made it hard to make changes or even pay my bill

I would love to be able to review it but it only supports accounts with monthly plans and no Paygo or Tourist plans. Similar to t-mobile that doesn’t support prepaid accounts on their app.

I think that especially those plans should be supported since you may need to check more often your balance or recharge more often. Phone operators in Europe do allow easy management of prepaid and pay-as-you-go accounts via their apps.

Until there is support for those plans I have to rate it 1 star since I can’t use it.

Ultra is incredible. It is effective, easy to use, extremely user friendly, beautiful in its presentation, does everything you could possibly want in a cell phone provider app, and is just plain fun to use. Like this app’s service, Ultra is la creme de la creme; a true home run! Thank you, this app!

This is not about Ultra but a warning on incomprehensibly bad customer support. I have not been able to send MMS from my this app mobile SIM and have attempted to get support resolving this over 20 times, with no success and repeatedly being ignored and multiple unkept promises to contact me, escalate the issue, get an engineer to help, or just send me an update. this app is a perfectly fine network until you have a problem.

Ultra is very straight forward and intuitive to use, all the information I need is right there without needing to perform multiple clicks to get what I want.

I have been using this services for more than 2 yrs now and have no comment but the only thing is that this app Mobile system must upgrade. Forward the balance data instead of swallowing up everything each month.

Ultra is easy to navigate,convenient and reliable. It’s very useful to review data and balance usage, also allows you to customize your cellphone plan settings.

I can see my due date, add credit to my wallet account, check international calling rates and remind myself of my phone number (hey we all forget sometimes lol).

Love having the ability to check my plan and make changes whenever I want. Don’t have to call customer care or go into a store. Bravo this app!

E.Gonzalez

I love the new this app mobile app. It makes managing my account very easy. Looks great too!

Love Ultra, I can change my plan, add roaming and make payments as and when I need! Love it!!

I use Ultra for managing my this app account and highly recommend it.

Love Ultra. I am able to look at my account, change my plan and make a payment.

Best service I ever had i could use wifi calling anywhere in the world 👍🏼

Does everything I needed it to do and more. Thank you for such a useful app! Also a great MVNO for fast data and flawless international calling at THE BEST PRICES AROUND!

The this app Mobile app is nice! Makes it so easy to manage my payments and see my history.

Great app. Really easy to use and saves me a trip out when I need to pay my bill.

Ultra is great. I am able to managing my account, make payment and check international rates.

Love how I can recharge my roaming while I am visiting a country

Not much to say here. Coverage is perfect everywhere and Ultra great!

Mine is keep saying account type not supported when I try to login

Good job guys 👏🏻