Ultra Mobile Reviews

Ultra Mobile Reviews

Published by on 2024-05-20

🏷️ About: Ultra Mobile has everything you need in wireless at amazing prices. With a variety of single and multi-month plans, all on the largest nationwide 5G network, we help you stay connected with the best talk, text and data plans available.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
44.3%

👿🤬😠 Negative experience
44.0%

🙄💅🫥 Neutral
11.7%

~ from Justuseapp.com NLP analysis of 6,174 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Improving plans and customer service

- Affordable phone plans

- No network issues

- Simple app

- Easy to access account and pay online

- Effective, easy to use, user friendly, beautiful presentation

- Fun to use



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Doesn’t work with Paygo

2022-06-14

I would love to be able to review it but it only supports accounts with monthly plans and no Paygo or Tourist plans. Similar to t-mobile that doesn’t support prepaid accounts on their app.

I think that especially those plans should be supported since you may need to check more often your balance or recharge more often. Phone operators in Europe do allow easy management of prepaid and pay-as-you-go accounts via their apps.

Until there is support for those plans I have to rate it 1 star since I can’t use it.

The worst customer support

2022-07-15

This is not about Ultra but a warning on incomprehensibly bad customer support. I have not been able to send MMS from my this app mobile SIM and have attempted to get support resolving this over 20 times, with no success and repeatedly being ignored and multiple unkept promises to contact me, escalate the issue, get an engineer to help, or just send me an update. this app is a perfectly fine network until you have a problem.

System improvement

2022-08-16

I have been using this services for more than 2 yrs now and have no comment but the only thing is that this app Mobile system must upgrade. Forward the balance data instead of swallowing up everything each month.

Love it

2022-09-17

I’ve been using this app Mobile ever since they started their business. They’ve been improving a lot with their plans and With customer service. I cannot thank them enough for providing me such affordable phone plans. I’ve never had any network issue within the nation. Their app is simple but you can get everything done with it. It would be great if I can have call history.

Maya

Love

2022-10-18

Love Ultra. I am able to look at my account, change my plan and make a payment.

Helps me get the most out of the service

2022-11-19

Love how I can recharge my roaming while I am visiting a country

Easy App

2022-12-20

Ultra is great. I am able to managing my account, make payment and check international rates.

Great App easy to manage my account

2023-01-21

I finally was able to access my account and pay online.... I was extremely annoyed by other carriers that made it hard to make changes or even pay my bill

So Easy

2023-02-22

The this app Mobile app is nice! Makes it so easy to manage my payments and see my history.

Great app!

2023-03-23

Does everything I needed it to do and more. Thank you for such a useful app! Also a great MVNO for fast data and flawless international calling at THE BEST PRICES AROUND!

Best service

2023-04-24

Best service I ever had i could use wifi calling anywhere in the world 👍🏼

Great app

2023-05-25

Great app. Really easy to use and saves me a trip out when I need to pay my bill.

This is a great tool

2023-06-26

I use Ultra for managing my this app account and highly recommend it.

Easy to use. Makes things simple

2023-07-27

I love the new this app mobile app. It makes managing my account very easy. Looks great too!

So much freedom!

2023-08-28

Love having the ability to check my plan and make changes whenever I want. Don’t have to call customer care or go into a store. Bravo this app!

E.Gonzalez

This app is Ultra helpful.

2023-09-29

I can see my due date, add credit to my wallet account, check international calling rates and remind myself of my phone number (hey we all forget sometimes lol).

Awesome app

2023-10-30

Ultra is easy to navigate,convenient and reliable. It’s very useful to review data and balance usage, also allows you to customize your cellphone plan settings.

Easy & Simple

2023-12-01

Ultra is very straight forward and intuitive to use, all the information I need is right there without needing to perform multiple clicks to get what I want.

Ultra Fabulous App

2024-01-01

Ultra is incredible. It is effective, easy to use, extremely user friendly, beautiful in its presentation, does everything you could possibly want in a cell phone provider app, and is just plain fun to use. Like this app’s service, Ultra is la creme de la creme; a true home run! Thank you, this app!

Makes checking my account easy peasy!

2024-02-02

Love Ultra, I can change my plan, add roaming and make payments as and when I need! Love it!!

Why?

2024-11-17

Mine is keep saying account type not supported when I try to login

I love this app!

2024-11-17

Not much to say here. Coverage is perfect everywhere and Ultra great!

Simple and Easy!!!

2024-11-17

Good job guys 👏🏻



Is Ultra Safe? 🤗🙏


Yes. Ultra Mobile is very safe to use. This is based on our NLP (Natural language processing) analysis of over 6,174 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Ultra Is 50.2/100.


Is Ultra Legit? 💯


Yes. Ultra Mobile is a totally legit app. This conclusion was arrived at by running over 6,174 Ultra Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Ultra Is 63.5/100..


Is Ultra Mobile not working? 🚨


Ultra Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $22.97
Weekly Subscription $20.63
Monthly Subscription $25.82


How was your experience with Ultra Mobile? Post a Review




Features

With a variety of single and multi-month plans, all on the largest nationwide 5G network, we help you stay connected with the best talk, text and data plans available.

Select the latest plans, manage your account, track account balances, activate a replacement SIM and more.

Ultra Mobile has everything you need in wireless at amazing prices.

  Customer Service/Support
Developer:
UVNV, Inc.


Website: