Homematic IP Status

Last Updated on 2025-11-20 by eQ-3 AG

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Most reported problems

Connection

57.1%

28.6%

Not working

14.3%

Common Homematic IP Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Homematic IP network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Homematic IP App
1. On android, goto Settings » Homematic IP » click [Force Stop]

Clear Homematic IP App Cache and Data:
1. On android, goto Settings » Apps » Homematic IP » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Homematic IP.

On android, goto Settings » Apps or Manage Apps tab.
Click Homematic IP » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Homematic IP » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Homematic IP

E-Mail: [email protected]

Website: 🌍 Visit Homematic IP Website

Privacy Policy: https://homematic-ip.com/de/datenschutz-app

Developer: eQ-3 AG

Mar 29, 2026, 10:25 AM
a AndroidOS user from Paris, France reported problems with Homematic IP : Login
Mar 27, 2026, 11:33 AM
a AndroidOS user from Paris, France reported problems with Homematic IP : Login
Feb 22, 2026, 04:08 PM
a iOS user from Düsseldorf, Germany reported problems with Homematic IP : Connection
Feb 07, 2026, 09:51 AM
a Windows user from Dieburg, Germany reported problems with Homematic IP : Login
Jan 02, 2026, 05:47 PM
a Windows user from Marl, Germany reported problems with Homematic IP : Connection
Dec 30, 2025, 01:50 PM
a Windows user from Ahrensburg, Germany reported problems with Homematic IP : Not working
Dec 19, 2025, 07:55 AM
a iOS user from Berlin, Germany reported problems with Homematic IP : Connection
Dec 16, 2025, 11:38 AM
a Linux user from Cottbus, Germany reported problems with Homematic IP : Connection
Nov 14, 2025, 01:07 PM
a Windows user from Bern, Switzerland reported problems with Homematic IP : Connection
Oct 22, 2025, 09:02 AM
a Windows user from Hoppegarten, Germany reported problems with Homematic IP : Connection
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