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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at eQ-3 AG, developers of Homematic IP.


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E-Mail: [email protected]

Website: 🌍 Visit Homematic IP Website

Privacy Policy: https://homematic-ip.com/de/datenschutz-app

Developer: eQ-3 AG




About this app

The constantly growing product range of Homematic IP includes devices for climate control, security, weather, light and shutter control applications as well as various accessory components.  Homematic IP offers demand-based control of radiators room-by-room in the entire house, enabling increased living comfort and energy savings of up to 30 %.  The climate control devices offer demand-based room-by-room control of radiators throughout the entire house, enabling users to save up to 30 % on their energy costs.  Single devices are configured by the Homematic IP cloud service, which is run exclusively on servers located in Germany and therefore complies with European and German data protection guidelines.  Comfort is enhanced with switching and dimming actuators for light control as well as products for automation of shutters and blinds.  The Homematic IP Window / Door Contact detects open windows and doors and automatically turns down the heating during ventilation.  All Homematic IP devices for brand switches can be easily integrated into the design of existing switch series using our adapters.  And also floor heating systems can efficiently be controlled with Homematic IP products.  Thus, a comfortable atmosphere for your TV evening is created via HomematicIP as the ceiling light is dimmed to a desired brightness level while the floor lamp is switched on.  Therefore, the Homematic IP app offers pre-programmed functionalities as well as the configuration of individual automation rules.  Another benefit is offered by controlling the system using voice control services like Amazon Alexa and Google Assistant.  Once installed, the system can be controlled comfortably via app, remote control or wall-mounted push-button.  As neither during nor after installation of HomematicIP you will need to provide private data such as name, email address or mobile phone number, your anonymity is protected 100%.  For operation, a Homematic IP Access Point in connection with the Homematic IP app (no recurring costs) is required.  Shutters and blinds darken rooms, create a sense of privacy and increase the security.  All data stored in the Homematic IP cloud is completely anonymous.