Are you having issues? Select the issue you are having below and provide feedback to VA Health Chat.
- Some users have trouble logging in despite troubleshooting
- Hyperlinks to other sites for FAQs don't work
- Launches everything in a browser, defeating the purpose of a mobile app
- Requires personal information to chat, which some users find unnecessary and risky
- Error messages prevent some users from logging in at all
Complete guide to troubleshoot VA Health Chat app on iOS and Android devices. Solve all VA Health Chat app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at US Department of Veterans Affairs (VA), developers of VA Health Chat.
If not yet available in your state or VA clinic please check back every month as we are adding services for our Veterans monthly. *Please note, if your VA facility is not listed below you will not be able to use VA Health Chat until VA Health Chat is more broadly available. This application will allow select Veterans to login and securely chat with a VA Health Care Team member allowing them to receive healthcare. Eligible Veterans may review the following website to check if VA Health Chat is available to them. The VA will continue expanding VA Health Chat to all Veterans throughout this year. If your facility is not listed below, you may contact your VA clinic or hospital directly for assistance or call 1-800-MyVA411 (800-698-2411) for further help if you do not know how to reach your facility. James A. William V. Chappell, Jr.