Contact VA Health Chat Support
Company Name: US Department of Veterans Affairs (VA)
About: This application will allow select Veterans to login and securely chat with a VA
Health Care Team member allowing them to receive healthcare. Eligible Veterans
may review the following website to check if VA Health Chat is available to them.
VA Health Chat Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: mobilehealth@va.gov
Website: 🌍 Visit VA Health Chat Website
Privacy Policy: https://www.va.gov/privacy/
Developer: US Department of Veterans Affairs (VA)
Privacy & Terms:
https://mobile.va.gov/app/va-health-chat
3 Most reported problems 😔💔
Waste of space
by ScooterHeyer
I got an email from the VA this morning to try this app. After numerous errors trying to sign in, I finally get to the home screen, and it has me connected to Colorado VA instead of Arizona VA. I wrongfully assumed that if the VA was inviting me to use the app that it would be useful. Nope. Another waste of taxpayer dollars and more frustrations for Veterans.
Update (to developers response): If it’s not ready for everyone to use it, don’t notify everyone that they can keep checking to see if it might be useful. That further exacerbates the frustrations Veteran’s deal with daily attempting to get care from the bureaucracy that is supposed to be helping us. Advertise it to the users in the pilot program areas and save the national announcement for when EVERYONE can use it. Get someone ITIL certified to manage this deployment 🤬
Same as always
by Grsecurity
Once again the VA finds a way to mess things up. Second time trying to use the app. Still can’t log in. Consistently getting an error. Yes the user name and password are correct. Yea you agree with that but no I still can’t use it. One more useless tool no one can use. Thanks for nothing.
Horrible
by Coco & Moll's 'rents
First I took me about an hour to authenticate before it timed out (I tried authenticating it via several logins).
Than when I was able to securely connect (after 3 different “codes”) I was hold on the queue for 20 min before I quit.
Don’t waste your time this app…it needs to be developed a little more.
Have a Problem with VA Health Chat? Report Issue
Why should I report an Issue with VA Health Chat?
- Pulling issues faced by users like you is a good way to draw attention of VA Health Chat to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a VA Health Chat customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VA Health Chat.
