Tag-It app not working? crashes or has problems?

Tag-It Status

Published by Tzumi Electronics LLC.

I have a problem with Tag-It

Are you having issues? Select the issue you are having below and provide feedback to Tag-It.

User reports:
App has problems

User reports 6

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

133.3%

Not working

83.3%

Crashes

16.7%

Reported Issues: 8 Comments

By Shannon Aref 2 months ago

Just bought. Downloaded the app but the Apolo keeps crashing. Have not been able to pair or setup. :(

By Victor 5 months ago

I just received my tagit in the mail and the device doesn't show up on the GPS from the tagit app.. what can i do?

By Gary mullins 6 months ago

Set it up. Works for seconds only to give me disconnect message.

By monican 7 months ago

why are these fuckn things even being sold still. wasted $5

By Scott Bergstrom 1 year ago

Tag it is the biggest piece of shit i have ever encountered. The inventors of this pile of shit should be embarassed.

By Scott Bergstrom 1 year ago

Tag it is the biggest piece of shit i have ever encountered. The inventors of this pile of shit should be embarassed.

By Ashleigh Hart 1 year ago

When I get on the app, the app's setting descriptions and the device's setting descriptions are not showing up. The toggle switches are there but I have no idea what they enable/disable. Restarting the app does nothing to fix the issue! PLZ HELP!

By Bonnie Kelly 2 years ago

Lost my keys Tag-It unconnected and I can’t reconnect it

Common dislikes about Tag-It app

- Doesn't work when you exit the app

- Location must be switched from “allow only using app” to “always allow”

- Silent period does not work

- Alarm goes off when you close the app

- Have to leave app constantly on in the background

Have a Problem with Tag-It? Report Issue

Common Tag-It Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tag-It app on iOS and Android devices. Solve all Tag-It app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tag-It iPhone Issues and Solutions

Tag-It iOS app crashes, not working, errors
Tag-It iOS app network issues
Tag-It on iOS has black/white screen

Tag-It Android App Issues and Solutions

Tag-It has errors/crashing/not working
Tag-It server network connectivity issues
Tag-It has black screen

Tag-It iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tag-It app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tag-It app crashes or not working on Iphone (iOS):

Close and restart the Tag-It app on iPhone
Update Tag-It app to the Latest Version for iOS
Uninstall and reinstall Tag-It iPhone app
Update your iPhone to the latest iOS version

Fix Tag-It on iPhone unable to connect to server/internet connection issues::

To resolve Tag-It network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tag-It black/white screen (blank screen) on iPhone:

Follow the Tag-It iOS app troubleshooting guide Here →

Tag-It Android App Issues and Solutions

Fix Tag-It not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tag-It app issues:

Force Stop the Tag-It App
1. On android, goto "Settings" » click Tag-It app. » click "Force Stop".

Update Tag-It to the latest version on PlayStore

Clear Tag-It App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tag-It app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tag-It.

Fix Tag-It unable to contact server/ Tag-It internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tag-It » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tag-It » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tag-It on android.

Solve Tag-It black/white screens issue on Android:

Follow the Tag-It android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tzumi Electronics LLC., developers of Tag-It.

83.33% Contact Match

Developer: Tzumi Electronics

E-Mail: [email protected]

Website: Visit Tag-It Website

83.33% Contact Match

Developer: Messe Düsseldorf GmbH

E-Mail: [email protected]

Website: Visit Messe Düsseldorf GmbH Website