Contact CoinEx Wallet - Crypto & DeFi

Contact CoinEx Wallet Support


Company Name:

About: ViaWallet has officially upgraded to CoinEx Wallet. CoinEx Wallet is a product
of CoinEx Group.


 
  2026-04-20

CoinEx Wallet Customer Service 💢

Hard-to-find customer service info can be a red flag. Is CoinEx Wallet Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Coinex Global Limited



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit CoinEx Wallet Website

Privacy Policy: https://viawallet.com/terms

Developer: CoinEx




Privacy & Terms:

https://wallet.coinex.com/



Can I trust CoinEx Wallet app?

Protect your data and wallet. We investigate the developer's website (Wallet.coinex.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.2 out of 5

Stay away

2025-02-22

by ArgentiusDarkon

I have used and still use many different crypto wallets, I use them because I mine for currencies. I tried to send SERO (super zero) to the account for that particular coin to my wallet 12 times, each time I try I get a message saying that the wallet address is invalid. Yes I verified the attempted address multiple times. I contacted customer service and they sent me a plain cover note several times saying the exact same thing no matter how irrelevant, now when I reply back to them I get “undeliverable.. Stay away from these criminals, you may loose everything..
:edit after email from developer telling me this application doesn’t support SERO. If it doesn’t, why is it still listed in the app with a receiver address? If it does not accept SERO, remove the lie from the application. No change in rating for that lying email, try again..

Problems with the ios app

2025-02-23

by Miner347

There is a problem with the character “,” it doesn’t work and that’s a big problem because you can’t send fractions of any coin! That’s a shame because I’m a costumer of the viabtc pool and I really like their interface. Solve this bug please!

The software will not run after the update

2025-02-24

by Edwin-258

The software will not run after the update And exits the software




Have a Problem with CoinEx Wallet - Crypto & DeFi? Report Issue




Why should I report an Issue with CoinEx Wallet - Crypto & DeFi?

  1. Pulling issues faced by users like you is a good way to draw attention of CoinEx Wallet - Crypto & DeFi to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CoinEx Wallet - Crypto & DeFi customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CoinEx Wallet - Crypto & DeFi.


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