Contact CamCard Support

by Razzzie

I have had this app for a few years and spent a lot of time scanning my cards, taking the pictures and completing the info to where I built a good database of contacts. Recently I have been trying to log in and the app would open, I could see the contacts and then it shut down. Unable to do anything... no option to update it or fix the issue so I downloaded the new version (which made no sense to me that there were two coexisting versions of the same app on my iPhone) and deleted the old one assuming that by signing in all my contacts would repopulate. I signed into the new one and all my contacts and hard accumulated database is gone. Not even my profile was copied. Shame on the developers! It almost feels to me like a purposely made attempt at getting people to sign for additional back up and cloud services. I don’t think I will continue using it. Unreliable!!!

by Dawnthedogtrainer

I installed this app a while back and it seemed okay, although it wouldn’t save the contacts to my iPhone contacts. I didn’t like having them separate but I dealt with it.

I recently went to try to use the app and it closes before I can see any information it contains. I went to the App Store and I was given the option to get the app... not update, but get. I installed the second copy onto my phone and it didn’t pick up any of the information from my first copy. Both app versions are on my phone but the one that has contacts in it I cannot access, so I’m afraid to put contacts in the new one. I don’t want to lose those, too!

If the developers can’t offer me a solution I’m going to uninstall both of them and just use my camera and my iPhone contacts and forget about the idea of not having to type information in. At least if I type it in I can see it and use it! I can’t even view the contacts in the original app anymore.

Be warned... it happened to me. It could happen to you.

by KenSzCT

This could be a really great application, if the OCR were improved. Be sure to check any cards you scan, don’t scan and pitch the cards. I also like being able to capture the front and back images. Then there is the “But” the developer released a CamCard HD app for a higher cost, then later decided to stop and switch to a subscription model. Fine if you want to do that, but return the cost for the app that disappeared. Also the annual fee is a bit high for features that were originally free, but have since been removed. It looks like there are a number of other similar apps to consider anyway.