Radio Status

Published by Apple

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Common Radio Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Radio app on iOS and Android devices. Solve all Radio app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Radio iPhone Issues and Solutions

Radio iOS app crashes, not working, errors
Radio iOS app network issues
Radio on iOS has black/white screen

Radio Android App Issues and Solutions

Radio has errors/crashing/not working
Radio server network connectivity issues
Radio has black screen

Radio iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Radio app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Radio app crashes or not working on Iphone (iOS):

Close and restart the Radio app on iPhone
Update Radio app to the Latest Version for iOS
Uninstall and reinstall Radio iPhone app
Update your iPhone to the latest iOS version

Fix Radio on iPhone unable to connect to server/internet connection issues::

To resolve Radio network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Radio black/white screen (blank screen) on iPhone:

Follow the Radio iOS app troubleshooting guide Here →

Radio Android App Issues and Solutions

Fix Radio not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Radio app issues:

Force Stop the Radio App
1. On android, goto "Settings" » click Radio app. » click "Force Stop".

Update Radio to the latest version on PlayStore

Clear Radio App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Radio app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Radio.

Fix Radio unable to contact server/ Radio internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Radio » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Radio » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Radio on android.

Solve Radio black/white screens issue on Android:

Follow the Radio android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Apple, developers of Radio.

76.92% Contact Match

Developer: RadioFM

E-Mail: [email protected]

Website: Visit Radio Website

About this app

Listen to Apple Music stations and other live this app from around the world.