Gonagoo app not working? crashes or has problems?

Gonagoo Status

Last Updated on 2019-05-23 by INNOVEEN

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Common Gonagoo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gonagoo app on iOS and Android devices. Solve all Gonagoo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gonagoo iPhone Issues and Solutions

Gonagoo iOS app crashes, not working, errors
Gonagoo iOS app network issues
Gonagoo on iOS has black/white screen

Gonagoo Android App Issues and Solutions

Gonagoo has errors/crashing/not working
Gonagoo server network connectivity issues
Gonagoo has black screen

Gonagoo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gonagoo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gonagoo app crashes or not working on Iphone (iOS):

Close and restart the Gonagoo app on iPhone
Update Gonagoo app to the Latest Version for iOS
Uninstall and reinstall Gonagoo iPhone app
Update your iPhone to the latest iOS version

Fix Gonagoo on iPhone unable to connect to server/internet connection issues::

To resolve Gonagoo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gonagoo black/white screen (blank screen) on iPhone:

Follow the Gonagoo iOS app troubleshooting guide Here →

Gonagoo Android App Issues and Solutions

Fix Gonagoo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gonagoo app issues:

Force Stop the Gonagoo App
1. On android, goto "Settings" » click Gonagoo app. » click "Force Stop".

Update Gonagoo to the latest version on PlayStore

Clear Gonagoo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gonagoo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gonagoo.

Fix Gonagoo unable to contact server/ Gonagoo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gonagoo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gonagoo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gonagoo on android.

Solve Gonagoo black/white screens issue on Android:

Follow the Gonagoo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at INNOVEEN, developers of Gonagoo.

About this app

this app is a digital logistic on-demand platform, connecting businesses, individuals and carriers for the delivery of their parcels and goods (freight). Increase your business volume. Make your operations easier.