Ricoh myPrint app not working? crashes or has problems?

Ricoh myPrint Status

Published by Ricoh Europe PLC on 2023-01-04

IMPORTANT NOTE: Using this Ricoh myPrint app requires access to a Ricoh myPrint,
version 2.13 (or higher) environment.

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Common Ricoh myPrint Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ricoh myPrint app on iOS and Android devices. Solve all Ricoh myPrint app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ricoh myPrint iPhone Issues and Solutions

Ricoh myPrint iOS app crashes, not working, errors
Ricoh myPrint iOS app network issues
Ricoh myPrint on iOS has black/white screen

Ricoh myPrint Android App Issues and Solutions

Ricoh myPrint has errors/crashing/not working
Ricoh myPrint server network connectivity issues
Ricoh myPrint has black screen

Ricoh myPrint iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ricoh myPrint app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ricoh myPrint app crashes or not working on Iphone (iOS):

Close and restart the Ricoh myPrint app on iPhone
Update Ricoh myPrint app to the Latest Version for iOS
Uninstall and reinstall Ricoh myPrint iPhone app
Update your iPhone to the latest iOS version

Fix Ricoh myPrint on iPhone unable to connect to server/internet connection issues::

To resolve Ricoh myPrint network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ricoh myPrint black/white screen (blank screen) on iPhone:

Follow the Ricoh myPrint iOS app troubleshooting guide Here →

Ricoh myPrint Android App Issues and Solutions

Fix Ricoh myPrint not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ricoh myPrint app issues:

Force Stop the Ricoh myPrint App
1. On android, goto "Settings" » click Ricoh myPrint app. » click "Force Stop".

Update Ricoh myPrint to the latest version on PlayStore

Clear Ricoh myPrint App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ricoh myPrint app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ricoh myPrint.

Fix Ricoh myPrint unable to contact server/ Ricoh myPrint internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ricoh myPrint » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ricoh myPrint » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ricoh myPrint on android.

Solve Ricoh myPrint black/white screens issue on Android:

Follow the Ricoh myPrint android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ricoh Europe PLC, developers of Ricoh myPrint.

100% Contact Match

Developer: Ricoh Europe PLC

E-Mail: [email protected]

Website: Visit Ricoh myPrint Website

53.66% Contact Match

Developer: Ricoh Co., Ltd.

E-Mail: [email protected]

Website: Visit Ricoh Co., Ltd. Website

About this app

Print from anywhere, anytime to any Ricoh myPrint enabled printer in your organization-, school- or university network. IMPORTANT NOTE: Using this Ricoh myPrint app requires access to a Ricoh myPrint, version 2. 13 (or higher) environment. The Ricoh myPrint mobile printing app brings mobile printing functionality to your smartphone or tablet. Ricoh myPrint must be installed and configured in the network. Ricoh myPrint supports all common file types, Microsoft Office documents, PDF, text files, photos and other commonly used image files. 1. 2. 4.