Ideagen Smart app not working? crashes or has problems?

Ideagen Smart Status

Last Updated on 2024-02-21 by OpsBase

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Common Ideagen Smart Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ideagen Smart app on iOS and Android devices. Solve all Ideagen Smart app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ideagen Smart iPhone Issues and Solutions

Ideagen Smart iOS app crashes, not working, errors
Ideagen Smart iOS app network issues
Ideagen Smart on iOS has black/white screen

Ideagen Smart Android App Issues and Solutions

Ideagen Smart has errors/crashing/not working
Ideagen Smart server network connectivity issues
Ideagen Smart has black screen

Ideagen Smart iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ideagen Smart app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ideagen Smart app crashes or not working on Iphone (iOS):

Close and restart the Ideagen Smart app on iPhone
Update Ideagen Smart app to the Latest Version for iOS
Uninstall and reinstall Ideagen Smart iPhone app
Update your iPhone to the latest iOS version

Fix Ideagen Smart on iPhone unable to connect to server/internet connection issues::

To resolve Ideagen Smart network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ideagen Smart black/white screen (blank screen) on iPhone:

Follow the Ideagen Smart iOS app troubleshooting guide Here →

Ideagen Smart Android App Issues and Solutions

Fix Ideagen Smart not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ideagen Smart app issues:

Force Stop the Ideagen Smart App
1. On android, goto "Settings" » click Ideagen Smart app. » click "Force Stop".

Update Ideagen Smart to the latest version on PlayStore

Clear Ideagen Smart App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ideagen Smart app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ideagen Smart.

Fix Ideagen Smart unable to contact server/ Ideagen Smart internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ideagen Smart » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ideagen Smart » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ideagen Smart on android.

Solve Ideagen Smart black/white screens issue on Android:

Follow the Ideagen Smart android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OpsBase, developers of Ideagen Smart.

About this app

Whether it’s quality and brand standards, health and safety compliance, or maintenance, OpsBase is the place to ensure it’s done right, on time and that all actions are followed up to completion, giving you total visibility of your operations. OpsBase is the platform to manage your audits, checklists, forms and workflows and take all your operations digital. Widely used in manufacturing, hospitality, healthcare, retail and facilities management, the platform is easy for you to get up and manage yourself, and for your teams to use without any training required.