Spark app not working? crashes or has problems?

Spark Status


I have a problem with Spark

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⚠️ Most reported problems ⚠️
Not working
46.2%

Something else
36.5%

Login
9.6%

Photo/Video
5.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Spark Problems 🔥

- Overwhelmingly muddy and bass heavy

- Bass controls are useless

- Treble controls either add harshness to the tone or are useless

- No passable tone with different guitars

- No tracking data shared

- No power supply received

- No eta on sending replacement power supply

📋 19 Reported Issues:

D
Dan 2024-03-27

Smart Jam app asks to download resources then crashes

J
Jonny H 2023-09-08

Smart jam app crash

J
Jon 2023-05-30

App disconnects from bluetooth, crashes and is extremely unresponsive. Android, note 20 ultra phone.

C
Chris Veddern 2023-05-26

App keeps getting a pop up saying the app is not working, with options to close app, wait, or send feedback. I have done all 3. How to fix this?

T
Tedy Willian Mayeta De Lima 2023-05-08

Spark app crashes and disconnect bluetooth when using the tuner. The only way to connect again is turning the amp off and on again.

H
Hong 2023-04-17

Whenever tweak the reverb and delay, Bluetooth disconnected on android device . Totally unusable

J
Joseph Dellorfnao 2023-02-15

App crashes with Smart Jam. I have updated firmware. Thanks

S
SHANNON W PORTER 2022-09-05

Smart jam used to work fine. Now it crashes the app ever time I try to use it. I have a Note 20 Ultra.

S
SHANNON W PORTER 2022-09-05

Smart jam used to work fine. Now it crashes the app ever time I try to use it. I have a Note 20 Ultra.

D
Dave Brushett 2022-08-26

amp just changes volume,tone, set up just about everything all on it's own just becomes a jumble of sounds, totally useless.

B
Børre Andreas Hartviksen 2022-08-15

Smart Jam crashes app. When starting Smart Jam the app shut down with no message.

N
Naaman Nov 2022-08-11

the app crashes when I try to activate smart jam. really annoying. isn't it the main feature of this gizmo?

T
Toby Elkington 2022-07-02

The same issue as reported above, all working well until I launch smart jam and then the app shuts down. I've tried switching everything off and restarting etc. to no avail.

P
Peter Massari 2022-06-03

my amp was fine started up this morning and would not play my guitars or bass----the blue tooth features work fine and I can play my iphone thru it but no sound from instruments??????? I did a factory reset which helped the Iphone connection but still not guitar input sound please help

K
KS 2022-05-28

When I start jam feature all app shuts down

D
Daniel Spokes 2022-05-09

Hi, please help! Everytime I try to open smart jam the app shuts down. This only just started happening, what do I do?

N
Neil 2022-04-10

Everytime I try to use the smart jam create feature, the whole app shuts off

J
James H Tipton 2022-04-10

Everytime I try to use the smart jam create feature the whole app shuts off

S
Stephen 2022-03-01

My amp has alot of static coming thru and I cant get no sound from my guitar thru the speakers ..

Showing 1-19 of 19 reported issues:

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