Airbase: Procure, Pay, Close Reviews

Airbase Reviews

Published by on 2026-03-05

🏷️ About: Airbase is the only spend management platform for small and midsize businesses that brings together comprehensive accounts payable automation, software-enabled corporate card program, and fully automated employee expense reimbursement into one system. Spend management is a different approach and a new way of thinking about how companies spend money.


       


Is Airbase Safe to Use?

We Investigate the app owner's website (Airbase.io), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
61.7%

🤬 Negative experience
38.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 81 combined software reviews.

Is Airbase Safe?
Airbase: Procure, Pay, Close is very safe to use.
61.7/100

  Safety Analysis »»

Is Airbase Legit?
Airbase: Procure, Pay, Close looks authentic and legitimate.
61.7/100



Read 7 Customer Service Reviews 😠💢

2.6 out of 5
Buggy (and has been for months)

If you try and attach “additional files” on a reimbursement request Airbase crashes.

It doesn’t detect British pound from a receipt you upload or take in Airbase .

I’m pleading with our organization to move to a more reliable solution like Concur.

Has me wishing for the days of Concur

Airbase is a great example of a use case where the developers and designers didn’t or don’t use the end product. Lots of bugs and UX gaps that have me, surprisingly, wishing that we were using Concur again to file expenses.

App won’t open

App won’t open so not able to expense

Awful.

Portions of Airbase such as the expense reimbursement are so unusable they shouldn’t even be marketed as being features. Please remove these feature until they have been properly QAed. Happy New Year!

Making expense management easier

Airbase has helped me worry less about expenses and submit them on the go

Easy to add requests, make approvals

Use it all the time to make requests, and add receipts and notes for transactions with my corporate card. Super easy and fast.

No Option to manage virtual card transactions and glitch when selecting category

I was pretty excited to use this app, but the mobile app is pretty sub par. Two major gripes:

1. After uploading a receipt to a recent transaction, Airbase tells me I haven’t selected a category even after I undoubtedly selected a category. It then will not let you save the edits you made to the charge.

2. No option to edit/manage transactions for virtual cards. This is especially critical for ride sharing apps where it is more convenient to upload a receipt from your phone in real time, as opposed to downloading an email receipt and uploading through your computer long after your ride.

One positive note keeping this from being a one star review - Transactions seems to appear instantly through a notification on my phone after using my physical card. Perfect for capturing a receipt right after you make the purchase.



Is Airbase Safe? 🙏

Airbase: Procure, Pay, Close is very safe to use. JustUseApp Safety Score for Airbase is 61.7/100.
This assessment is based on our NLP analysis of 81 user reviews. Combined with the app store average rating of 2.6/5.

Safety Analysis

54.9% of users say app is risky 🚨
54.9%

36.6% of users say app is safe 👍
36.6%

8.5% of users have some concerns ⚠️
8.5%


Is Airbase Legit? 💯

Airbase: Procure, Pay, Close looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Airbase is 61.7/100 .
This conclusion is based on analysis of 81 user reviews.

🔏 Privacy & Data Safety

Airbase collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Linked to You:
    • Usage Data
    • Diagnostics



How was your experience with Airbase: Procure, Pay, Close? Post a Review




Features

Airbase is the only spend management platform for small and midsize businesses that brings together comprehensive accounts payable automation, software-enabled corporate card program, and fully automated employee expense reimbursement into one system.

It shifts the relationship between employees and the budget by building accountability into fast-paced workflows and supporting ownership of spending — which are especially vital for a distributed workforce.

Spend management is a different approach and a new way of thinking about how companies spend money.

The Airbase mobile app will help you manage all your spending from request to approval, wherever you are.

  Contact Support
Developer:
Airbase, Inc


Website: