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been weverse member 6 years just went renew membership won't accept phone number why

I would like my bts membership card Asap order number is 171797531331000

I bought a enhypen membership on weverse, but for some reason it says that the purchase was never made. Yet I was charged twice, is there any way I could get a refund for the second charge and have my membership go through on weverse?

Hi, I had placed order on June 05 for BT proof bundle, it was scheduled to be delivered by June 19 but it still says SHIPPING SOON. I would like to know the status or cancel my order and get a refund.

Hello. I'm unable to make payment via paypal or global shop. I was redirected from online concert streaming site to benex site. It shows card authentication error. I used that card multiple times before with no problem. Why am I unable to buy online tickets? I tried 3 times. What is going on?? If I'm unable to buy tickets legaly you leave me and many other willing to pay customers no choice.

I tried placing an order for BTS Permission To Dance On Stage in LA when the tickets came out through paypal like I did with the online concert in Seoul, but this time I got an error and I couldn't get the tickets. The money had been taken from my bank account, but there was no confirmation email and I couldn't see the ticket in my orders in the app either. I tried ordering again in the app later that day, but then it said I can only order up to 1 item for each option. Does that mean that my ticket is there or what is happening?

hi, i ordered 2 orders, only 1 is showing up under 'my orders' on weverse, and i only got an email for 1. money has been taking out for both orders. i really want to receive both orders or refund at least one of them that isn't showing up. How it happened is, i was on weverse store, putting in my card information, and then it said the item i was buying in my order was sold out, so i clicked back, but the payment went through, i don't have any confirmation of this order and payment. so i went back to purchase a similar order as no confirmation came through that the other order was successful. so now i have 2 orders, but only one is showing up. please help me recieve both of my orders that i paid for. contact me

purchases ticket for permission to dance on stage 2 days ago and whenever i would press the validate option, it would inform me that they are unable to locate my ticket even though they sent me a confirmation email and gave me an order number. i also made sure to choose the correct shop i purchased from (weverse global) when validating. what a mess.

I placed an order for BTS membership kit along with my Army Membership on the 1/8/2021. The Membership was available almost immediately but I have never received the kit. I couldn’t afford the full pack and I know it’s only a small amount but I would like to know where it is and when it will come. I ordered it on the BTS Global website. Also I just pre-ordered the BTS in the Soop Version 2 And expected to be able to get the free early bird gift but it came back with we can’t ship to your address? I live in the UK so I really don’t understand why you can’t ship to us here as you seem to be able to ship everywhere else Please advise on both issues

Hi yes my name is Larissa I have asked and asked and I get no answer!! I ordered the ENHYPEN and BTS membership kits and I was just wondering if you could tell me when would I get them? Also I order the merch boxes for BTS and I was wondering when I get those as well? And if I even get the first merch box? I ordered from the USA shop

Purchased item in March and have not received it yet..

I cannot get Weverse reps to understand about my order. I ordered the Merch boxes on 08/13/2920. They said that I only ordered Membership. Membership only costs $22. I paid $160 or the Merch boxes. Please send me my boxes or REFUND $160. Please help me get this straightened out.