Contact Ascension Online Care

Contact Ascension Online Care

Published by on 2022-09-21

Ascension Online Care features virtual urgent care so that we can be here for
you and your family 24/7 with care that fits your schedule. Get the care you
need, online anytime, wherever you are – at home, at work, or on the
go. Ascension...

How to Contact Ascension Online Care

Ascension Online Care Contact Information

Listed below are our top recommendations on how to get in contact with Ascension Online Care. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Ascension Online Care. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ascension Health

100% Contact Match

Developer: Ascension Health

E-Mail: [email protected]

Website: Visit Ascension Online Care Website

86.49% Contact Match

Developer: Sharefaith

E-Mail: [email protected]

Website: Visit Sharefaith Website

More Matches

Get Pricing Info for Ascension Orthopedics
Contact Ascension Orthopedics! Or Contact Support
Need help using Ascension Orthopedics? Try their Help Center now!
Ascension Orthopedics in the News!

Social Support and Contacts

Ascension Orthopedics on Facebook!
Ascension Orthopedics on Twitter!
Ascension Orthopedics on LinkedIn!

Common Ascension Online Care Issues

  • By ZaberhamLincoln

    Constantly transferred

    I have tried this service a few times now. One time it took me 5 hours to speak to someone. I get assigned to a doctor and wait in line until I’m the next patient to be seen (mind you many times throughout the waiting process it appears they add people in front of me because it will get longer multiple times throughout the wait) and then I’ll get a notification that says the doctor is reviewing my file and then I’ll immediately get another notification that I’m being transferred to another doctor where I have to wait in line again. I’m currently waiting for the third doctor tonight and it’s been over 4 hours. Ridiculous. Originally the wait had 3 people ahead of me and as of right now there are 5. This currently is a difficult time because we are all advised to not leave the house if we can avoid it. I felt relief when I found out about this service but I can’t express how frustrating it really is. The app also does not have any clear way to contact customer service. after looking around I finally found a phone number. However as I mentioned I’ve been waiting over 4 hours to speak with a doctor and don’t even want to think about how long it would take to reach someone in customer service.

  • By Dumped28

    Line was too long

    Just after COVID-19 lockdown on a Friday, March 13th I returned from traveling via airline. Eleven days later I started to run a low grade fever with coughing and decided it was bronchitis again. Called Urgent care on Friday, March 27th who told me not to come in and was referred to Ascension so I downloaded this online service to get antibiotics for chronic bronchitis. There was 28 ahead of me and I got dumped with message “Physician not available” then logged back on and 41 ahead of me. Tried again on Saturday and could never get a physician as the lines were too long. I understand there were probably not enough available because of COVID-19 and lines were too long as a result. I could not get my primary doctor either. Many emergency rooms were locked down too so I tried to treat myself but without antibiotics I would not be successful. On Sunday after low pulse oxygen, my wife called an ambulance. At the hospital they begin antibiotic treatment as I now had pneumonia but was isolated with COVID-19 precautions until I tested negative. I spent 5 days in the hospital. If only I could have talked to a doctor and gotten oral antibiotics. So I feel that the fact I could never connect with an online physician did not serve me well.

  • By DoraLujan

    Great Idea/ Garbage App

    I made an appointment, had to fill out intake info only for the appointment to be cancelled at the time it was scheduled for. If you’re going to offer a service like this your app better be top notch. I could have taken my daughter to an actual urgent care and been back home. You need to find a way to hold doctors accountable to the appointment they accept. I then signed in to wait for the next available doctor for urgent care. It started at 11 patients before us, dropped to 10, then went back to 11. What?? We waited an hour and a half and still weren’t seen. I cancelled that appointment and signed back in for the next available doctor and my daughter was finally seen. This was way more of a headache and waste of time than actually going in and waiting. If we weren’t practicing social distancing I wouldn’t have wasted my time or money. We don’t even have an option to give our intake info from the very beginning or to even save it! I had to fill in the info each time we tried a new doctor. Apps are supposed to make everything easier and more convenient. This one does the exact opposite.

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Reported Issues: 1 Comments

By Johnathan Elmalech
Jul 11 2022

You are terrible,I will never use you again and I hope you’ll burn in hell

Have a Problem with Ascension Online Care? Report Issue

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Why should I report an Issue with Ascension Online Care?

  1. Pulling issues faced by users like you is a good way to draw attention of Ascension Online Care to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Ascension Online Care customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ascension Online Care.

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