GCN app not working? crashes or has problems?

GCN Status

Published by on 2023-07-17

Welcome to the GCN app! Brought to you by the Global Cycling Network – the
world’s largest online cycling channel – our app is for anyone interested in
the world of road cycling. Sign up for an account to join our community and
subscribe to GCN+ to watch live racing and exclusive cycling documentaries and
films.


I have a problem with GCN

Are you having issues? Select the issue you are having below and provide feedback to GCN.


problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 56 Comments

By Bobby Scott   6 months ago


GCN+ on fire stick not showing current races. App on phone is up to date with no issues.

By António Barros Pelica   7 months ago


The TV app for Android worked two days, now is completely unresponsive to input from remote control. Obviously I reinstalled but nothing changes cannot even scroll content.

By Robert Kennison   9 months ago


My picture keeps changing size. Using Fire Stick

By Brian Light   9 months ago


I’m can open and log into the app on my google tv. But I can’t move the section around or select what’s highlighted. The app is completely non responsive. I’ve tried uninstalling and restarting. The rest of the apps on my tv work fine.

By Colin Fielder   9 months ago


GCN constantly freezing on Samsung TV. I've uninstalled app and reinstalled several times after which the app works for about an hour then starts freezing again. It's driving me insane

By dan durkin   10 months ago


Always pausing and buffering watching each days highlights.. Doesn’t happen when I’m watching the full stage where I have to push it on to last 50K’s. It’s some thing with the days highlights.

By kathleen ann mayer   11 months ago


I am unable to navigate through the app. using the up/down/side ways buttons on my remote does nothing. i have uninstalled and reinstalled and refreshed my android TV. nothing works.

By Keith Murrell   11 months ago


Unable to scroll screen.

By Lance Edwards   11 months ago


I subscribed to gcn+ to watch uci mtb world cup and I keep getting missing package on every show

By Gary Hutchinson   1 year ago


I have subscribed gcn plus on a friend's TV and managed to open the channel. However, when I try to watch a show I'm informed of a missing package. Can you help.

By jongchul seo   1 year ago


I was about to watching GCN+ with Andriod TV, but it doesn't work. missing package code: 0C-C0002

By Jonathan Needham   1 year ago


Android app on new Toshiba tv. Cursor will not move from the default show/option it lands on when you open up the app.

By William Stamper   1 year ago


Started the other day, screen would just freeze in the middle of show and stuck in buffering on frozen screen. App works on pad, phone and on Samsung TV. problem only seems to be on Firestick app.

By Steven Stolk   1 year ago


I have an active subscriptions and I am trying to watch Vuelta a San Juan stage 4 on Android v12 mobile - but video will not display on my mobile. I did manage to watch it on my laptop via the GCN website. Why cant I watch on my mobile?

By Joe Marinaro   1 year ago


Using ap with applets. Video works fine but no commentators voices heard. There are race sounds coming over but no commentator feed. If I access via the web site and cast to same TV everything is fine

By Joshua Summers   1 year ago


I am trying to watch some races or even videos but none of the icons at the bottom of the screen do anything. I am stuck on the home page.

By Ben Carter   1 year ago


Can't watch any content via my fire device. Any selection brings up a screen that says "content not available" and gives me error cod OC-C008. I've logged out and back in and get the same error. iPad app is working fine, however.

By William Lynne   1 year ago


unresponsive to handset

By Sean   1 year ago


Keeps crashing on the Amazon Firestick

By James   1 year ago


Also getting the “We’re just getting your content ready” message with the loading circle rotating indefinitely. Deleted and reinstalled the app a few times with the same result. Real Bummer

By Adrian Thomas   1 year ago


Have tried for two days with latest Apple TV and just get the - we’re just getting your content ready - message. Have uninstalled and reinstalled to no effect

By John Langor   1 year ago


I just have a spinning progress bar that says "we're just getting your content ready" and that's all it does.

By Ivan pooran   1 year ago


App keeps spinning “we’re just getting your content ready” Uninstalled twice.

By David Newman   1 year ago


App says “We’re just getting your content ready” forever — never switches away from that text. It used to work fine, but has had this behavior for a couple of days in my 4K Apple TV with up-to-date software. I have tried deleting and reinstalling the app, but the behavior is the same.

By Dale Newhouse   1 year ago


What’s wrong with Apple TV GCN + appl? All it does is spin saying we’re just getting your content ready….it been doing that for an half hour?

By Roger   1 year ago


Lets me log into the APP on my Fire TV but when I try and access ANYTHING I get a Content Unavailable message with the CODE: 0C-C008 message. Rebooting has not helped.

By Mick Simmons   1 year ago


GCN no longer works on my Lenovo Yoga Pro tablet running Android 6. Crashes as soon as one responds to cookies prompt. Help!

By Sara Marsh   1 year ago


There’s no sound on any of the stage recaps-sitting here watching stage 10 recap in silence, and unable to watch anything else on your app, because it seems to be unresponsive with any remote. However the remote works just fine with every other app-once I am able to disentangle myself from GCN+. I have uninstalled and reinstalled several times over the course of today and *still* I’m stuck on short highlights Tour de France stage 10. I had the same issue when it was going through a physical Apple TV box.

By Simon Burns   1 year ago


Firestick App not working. Used method reported by other commenter to force stop, clear cache and data and then restart but now cant re-authorise the device as I just get a whoops try later message when entering the code : (

By Paul   1 year ago


Error code: 0C-C008 no highlights available using Firestick

By Paul Boyce   1 year ago


Had same issue with no content on fire stick. Followed advice of one of the comments going into settings manage apps etc this did the trick.

By Graeme Walker   1 year ago


Using Firestick go into race highlights but get the message Missing Package Code OC-C002

By Peter Hodgkinson   1 year ago


Hi I have an Amazon fire stick and when I try to watch any content, I just get a message saying “content not available” How can I fix this? PH

By TexasTrashKing   1 year ago


had Code 0C-C008 error. unload and reload of app took care of business!

By Paula Valderrama   1 year ago


App not working on Amazon Fire Stick. Content unavailable. Code: 0C-C008

By James   1 year ago


Amazon Fire Stick: Content unavailable CODE:C008

By Sean McLeskey   1 year ago


I cannot access any content on the app through Fire TV. The app starts up, works fine, allows me to navigate to content cards and select them but then shows "Content Unavailable" code 0C-C008.

By Jim Irvin   1 year ago


GCN+ app in new Samsung tv (model TU7000, 55inch) plays "live" races great, but all recorded content (race replays, shows & doc's) buffers/pauses about once every minute. I have 2 of these tv's and other works great. Same version of app in both. Have tried deleting and re-loading,, no help. Any idea's? I use an HDMI cable to avoid the issue, but the picture suffers considerably.

By Paul Harrison   1 year ago


0C-C008 fault Content Not Available on Amazon Firestick Phone app is ok

By Carolyn West   1 year ago


I am getting a code CO- C008. It’s says content unavailable. I can’t watch replays on my fire stick, but can watch on my phone.

By Mark   1 year ago


***Problem FiXED*** If you are using the app on a Firestick, uninstall the app and then reinstall. Follow the login instructions and it should work. It worked for me.

By Mark Elders   1 year ago


Same problem as everyone else. Error code 0C-C008. Can log into app on Firestick and see what races are coming next and what is live now, however, after selecting the live race I received streaming video and audio for about 15 seconds and then a black screen saying "Content unavailable" along with a "Retry" and "Back" button. Nothing is working

By Phil   1 year ago


Had the same problem on my Firestick - no content - error code 0c- c008. Fixed it like this: go to settings -> applications -> manage installed applications select the gcn app then: force stop, clear cache, clear data - this one will ask for confirmation as you will be logged out. launch application, login, go to gcn.eu/connect on a computer and enter the authorisation code. Things are working again. Huzzah! Hope this works for others affected. If not try uninstall, reinstall.

By Chris Jepson   1 year ago


0C-C008 fault No content on Firestick Phone app is ok though

By Sean Tyrrel   1 year ago


Error code oc-c008 on fire stick

By Ron Kelly   1 year ago


Using Firestick on a tv and can’t get any of the races. Get error code 0c- c008. Is there a solution?

By Jim Broom   1 year ago


Getting error code 0C-C008 and wont respond

By Lewis Hopkinson   1 year ago


Keep getting error code OC-COO8 on TV, works fine on phone

By Carl   1 year ago


Error code 0C-C008 when trying to select anything on firestick app.

By Michael Siewert   1 year ago


Amazon Fire TV App says content not available on all selections - retry and back don’t work. Code OC-C008

By Jude   1 year ago


The screen is unresponsive when on the app on my Amazon tablet. It won’t let me scroll through to find the races/highlights I want to watch. I’ve tried restarting it a number of times.

By Carolyn Beck   1 year ago


Code 0C-C008 occurs when I try and select anything on the Samsung tv app. Works fine on my android phone.

By Philip Geraghty   1 year ago


Always pausing and buffering whilst watching each days highlights. Happens every 4-5 mins … so frustrating. Doesn’t happen when I’m watching the full stage where I have to push it on to last 50K’s. Please fix this issue ! It’s some thing with the days highlights. It doesn’t happen when I watch the highlights from say two days back. Highly annoying

By Keichi   1 year ago


Samsung app does not work code 0C-C008

By Marg O'Leary   1 year ago


watching the Giro, screen freezing, intermittent, pixilation. please help always happening after 10.30 australian time.

By Joe   1 year ago


App says content not available on all selections - retry and back don’t work. Code OC-C008


Common dislikes about GCN app

- Not all races are available in the US on GCN+

- The GCN Shop can be difficult to navigate

- The app is not available on Roku

- The airplay function can be glitchy at times

- Some races are not available to watch in certain countries

- The app doesn't save your spot in a video if you stop part way through



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Common GCN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GCN app on iOS and Android devices. Solve all GCN app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. GCN iPhone Issues and Solutions

  2. GCN Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Play Sports Network, developers of GCN.


100% Contact Match

Developer: Play Sports Network

E-Mail: [email protected]

Website: Visit GCN Website

100% Contact Match

Developer: Play Sports Network

E-Mail: [email protected]

Website: Visit Play Sports Network Website



About this app

Sign up for an account to join our community and subscribe to this app+ to watch live racing and exclusive cycling documentaries and films. this app+ is a better way to watch the best bike racing from across the worlds of road, cyclocross and track as they unfold live, uninterrupted and ad-free.  The Global Cycling Network (this app) is the largest and fastest-growing online cycling channel in the world, bringing together a global community of road cyclists to celebrate everything that’s great about the world of cycling.  Plus get up to speed with all the racing and everything that matters in our weekly cycling magazine show, World Of Cycling, packed full with even more analysis, news, special guests, chat, challenges and more.  Upload photos and details of your bikes, the places you love to ride, your latest bike hacks and upgrades, or anything else related to cycling.  Explore new corners of the cycling world from the comfort of your home, and much, much more. this app+ is everything cycling, all in one place: thrilling races + inspiring films + a full-gas experience.  Brought to you by the Global Cycling Network – the world’s largest online cycling channel – our app is for anyone interested in the world of road cycling.  Find the cycling news stories that matter in "Home" feed, check out our daily racing news and read detailed event previews.  On this app+ you can catch up with all the key moments from the races you love with our on-demand highlights, and go deeper with our analysis show, The Breakaway, where we relive all the action, with expert insights after every stage of the season’s biggest races.  Interact with other cyclists like you, find out more about the bikes they love and discover the amazing places around the world they love to go and ride.  Discover a world of epic new documentaries that you can watch anywhere, anytime for a big screen experience on any screen, including iPad.  Get all the latest info on the pro cycling teams in the "Pro" section.  Learn about the history of the sport, brands and bikes that you love.  GCN uses tracking technologies to understand how users interact with our content and to help personalise our content for you.  Keep on cycling’s cutting edge with the latest advances in science and technology that promise to take us into the future, today.  On this app+ there is no off-season: we keep all the action going through every month of the year.  Seen a brilliant bike hack or an enviable upgrade? 



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