GCN app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
62.5%

Not working
27.1%

Crashes
6.3%

Connection
2.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of GCN Problems 😠👌🔥

- Not all races are available in the US on GCN+

- The GCN Shop can be difficult to navigate

- The app is not available on Roku

- The airplay function can be glitchy at times

- Some races are not available to watch in certain countries

- The app doesn't save your spot in a video if you stop part way through

  56 Reported Issues: 😵🆘🛟🚨📢

Bobby Scott
2023-09-25

GCN+ on fire stick not showing current races. App on phone is up to date with no issues.

António Barros Pelica
2023-09-04

The TV app for Android worked two days, now is completely unresponsive to input from remote control. Obviously I reinstalled but nothing changes cannot even scroll content.

Robert Kennison
2023-07-04

My picture keeps changing size. Using Fire Stick

Brian Light
2023-07-01

I’m can open and log into the app on my google tv. But I can’t move the section around or select what’s highlighted. The app is completely non responsive. I’ve tried uninstalling and restarting. The rest of the apps on my tv work fine.

Colin Fielder
2023-06-25

GCN constantly freezing on Samsung TV. I've uninstalled app and reinstalled several times after which the app works for about an hour then starts freezing again. It's driving me insane

Dan Durkin
2023-06-04

Always pausing and buffering watching each days highlights.. Doesn’t happen when I’m watching the full stage where I have to push it on to last 50K’s. It’s some thing with the days highlights.

Kathleen Ann Mayer
2023-05-18

I am unable to navigate through the app. using the up/down/side ways buttons on my remote does nothing. i have uninstalled and reinstalled and refreshed my android TV. nothing works.

Keith Murrell
2023-05-12

Unable to scroll screen.

Lance Edwards
2023-05-07

I subscribed to gcn+ to watch uci mtb world cup and I keep getting missing package on every show

Gary Hutchinson
2023-03-24

I have subscribed gcn plus on a friend's TV and managed to open the channel. However, when I try to watch a show I'm informed of a missing package. Can you help.

Jongchul Seo
2023-03-05

I was about to watching GCN+ with Andriod TV, but it doesn't work. missing package code: 0C-C0002

Jonathan Needham
2023-02-07

Android app on new Toshiba tv. Cursor will not move from the default show/option it lands on when you open up the app.

William Stamper
2023-01-30

Started the other day, screen would just freeze in the middle of show and stuck in buffering on frozen screen. App works on pad, phone and on Samsung TV. problem only seems to be on Firestick app.

Steven Stolk
2023-01-27

I have an active subscriptions and I am trying to watch Vuelta a San Juan stage 4 on Android v12 mobile - but video will not display on my mobile. I did manage to watch it on my laptop via the GCN website. Why cant I watch on my mobile?

Joe Marinaro
2023-01-25

Using ap with applets. Video works fine but no commentators voices heard. There are race sounds coming over but no commentator feed. If I access via the web site and cast to same TV everything is fine

Joshua Summers
2022-09-27

I am trying to watch some races or even videos but none of the icons at the bottom of the screen do anything. I am stuck on the home page.

Ben Carter
2022-09-15

Can't watch any content via my fire device. Any selection brings up a screen that says "content not available" and gives me error cod OC-C008. I've logged out and back in and get the same error. iPad app is working fine, however.

William Lynne
2022-08-27

unresponsive to handset

Sean
2022-08-19

Keeps crashing on the Amazon Firestick

James
2022-08-18

Also getting the “We’re just getting your content ready” message with the loading circle rotating indefinitely. Deleted and reinstalled the app a few times with the same result. Real Bummer

Adrian Thomas
2022-08-17

Have tried for two days with latest Apple TV and just get the - we’re just getting your content ready - message. Have uninstalled and reinstalled to no effect

John Langor
2022-08-17

I just have a spinning progress bar that says "we're just getting your content ready" and that's all it does.

Ivan Pooran
2022-08-16

App keeps spinning “we’re just getting your content ready” Uninstalled twice.

David Newman
2022-08-16

App says “We’re just getting your content ready” forever — never switches away from that text. It used to work fine, but has had this behavior for a couple of days in my 4K Apple TV with up-to-date software. I have tried deleting and reinstalling the app, but the behavior is the same.

Dale Newhouse
2022-08-16

What’s wrong with Apple TV GCN + appl? All it does is spin saying we’re just getting your content ready….it been doing that for an half hour?

Roger
2022-08-11

Lets me log into the APP on my Fire TV but when I try and access ANYTHING I get a Content Unavailable message with the CODE: 0C-C008 message. Rebooting has not helped.

Mick Simmons
2022-07-17

GCN no longer works on my Lenovo Yoga Pro tablet running Android 6. Crashes as soon as one responds to cookies prompt. Help!

Sara Marsh
2022-07-13

There’s no sound on any of the stage recaps-sitting here watching stage 10 recap in silence, and unable to watch anything else on your app, because it seems to be unresponsive with any remote. However the remote works just fine with every other app-once I am able to disentangle myself from GCN+. I have uninstalled and reinstalled several times over the course of today and *still* I’m stuck on short highlights Tour de France stage 10. I had the same issue when it was going through a physical Apple TV box.

Simon Burns
2022-07-06

Firestick App not working. Used method reported by other commenter to force stop, clear cache and data and then restart but now cant re-authorise the device as I just get a whoops try later message when entering the code : (

Paul
2022-07-03

Error code: 0C-C008 no highlights available using Firestick

Showing 1-30 of 56

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Common GCN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GCN app on iOS and Android devices. Solve all GCN app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. GCN iPhone Issues and Solutions

  2. GCN Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Play Sports Network, developers of GCN.




About this app

Sign up for an account to join our community and subscribe to this app+ to watch live racing and exclusive cycling documentaries and films. this app+ is a better way to watch the best bike racing from across the worlds of road, cyclocross and track as they unfold live, uninterrupted and ad-free.  The Global Cycling Network (this app) is the largest and fastest-growing online cycling channel in the world, bringing together a global community of road cyclists to celebrate everything that’s great about the world of cycling.  Plus get up to speed with all the racing and everything that matters in our weekly cycling magazine show, World Of Cycling, packed full with even more analysis, news, special guests, chat, challenges and more.  Upload photos and details of your bikes, the places you love to ride, your latest bike hacks and upgrades, or anything else related to cycling.  Explore new corners of the cycling world from the comfort of your home, and much, much more. this app+ is everything cycling, all in one place: thrilling races + inspiring films + a full-gas experience.  Brought to you by the Global Cycling Network – the world’s largest online cycling channel – our app is for anyone interested in the world of road cycling.  Find the cycling news stories that matter in "Home" feed, check out our daily racing news and read detailed event previews.  On this app+ you can catch up with all the key moments from the races you love with our on-demand highlights, and go deeper with our analysis show, The Breakaway, where we relive all the action, with expert insights after every stage of the season’s biggest races.  Interact with other cyclists like you, find out more about the bikes they love and discover the amazing places around the world they love to go and ride.  Discover a world of epic new documentaries that you can watch anywhere, anytime for a big screen experience on any screen, including iPad.  Get all the latest info on the pro cycling teams in the "Pro" section.  Learn about the history of the sport, brands and bikes that you love.  GCN uses tracking technologies to understand how users interact with our content and to help personalise our content for you.  Keep on cycling’s cutting edge with the latest advances in science and technology that promise to take us into the future, today.  On this app+ there is no off-season: we keep all the action going through every month of the year.  Seen a brilliant bike hack or an enviable upgrade?