Contact GCN Support

Terrible service,left several messages and still not resolved. Can not even speak to a person. GCN advertises that the Tour de France is available in Canada, well,after signing up and checking several sources that said it is available, guess what, it is not. Very angry and dissapointed

Error:404 now Please advise

Have contacted support and 24 hours later still haven’t resolved my problem. Spent at least 3.5 hours yesterday with them and did not get anything done. Even sent all my Apple TV information, Samsung tv and latest GCN  . Even sent a video of what was going on. So today they want me to start all over again…..with new Tech Andrew. He didn’t even read all the e-mails that I sent tech Susie. Which had all the information he need. Today still can’t log in on Apple TV….gave the right code and it says wrong code….double check and entered correct code. Still no response from Tech Andrew. Very disappointed in the support and plan on canceling the service. Can’t even give a phone # to call. They are very poor in customer service. What a Shame.

Have contacted support and 24 hours later still haven’t resolved my problem. Spent at least 3.5 hours yesterday with them and did not get anything done. Even sent all my apple

The FULL race replay for Stage 10 of the Giro is NOT available either on the website or through the app, just the highlights. We paid to be able to watch the FULL replay - not an abbreviated version of the race. Where is the full replay?

Can’t get replay stage 10 of Giro, though I see there are highlights.

I have a subscriptions to GCN+ with race tv, etc. It works well on my ipad but I am not able to login on my iphone. The app asks me to subscribe which I have done - I have an account. Can you guide me through signing in on my phone? Thanks

I just paid $8.99 monthly subscription. They charged my card but I am unable to log in to either apps or browser. I've gone through tech support but they just copy and paste me steps to take that DO NOT RESOLVE THE ISSUE. Since I have no way to log in I have no way to cancel my subscription. So I paid for something I can't access and have no way to make sure they don't charge me again. Extremely disappointed.

Why can’t I log in to race tv on my iPad. Been a subscriber from the beginning and this is very frustrating. Need this working tonight. Do you have a phone number that I can call?

GCN say I have no subscription, yes I do, it was fine up until yesterday, they said they can't find me , now they aren't replying. Getting very cross.

Hello, I purchased an annual subscription to GCN+ on May 11th 2021 using an Amex card. I have checked that the subscription has been paid by Amex and it appears on my Amex account, with payment to DPLAY ENTERTAINMENT LIM LONDON. I had access for 2 days, but this morning the GCN+ website is asking me to subscribe to see live coverage. Please advise on how I can re-activate my subscription to gain access to live coverage. My profile is Username is henry.elliott.1.1 and my email address henry.elliott.1.1@redacted. The subscriptions tag says ‘you currently have no active subscriptions'. Please respond as a matter of urgency Yours, Henry Elliott

Still haven't. received a reply from my previous mail, I've paid my subscription and still do not get results n my. Apple I Mac desk top Computer. What gives ??? if there's a problem, I would like a refund. Please Thank you Barrie Clegg

Unable to access GCN on my I Mac, I subscribed and paid. The GCN icon on my screen has a red access blocked, why. I've tried making contact via your issues page but have received no Email, tried to change password in case I had made a mistake but I get no feed back. I'm tearing my hair out and making no headway at all. Never had this problem with Eurosport. Can you help. Barrie Clegg

I’m having issues playing SOME, but not all GCN+ videos on my TV with Airscreen, Amazon Firestick, & streaming from my IOS 14.4 devices. For instance, I can view Around the World in 80 days part 2, but not part 1. I can view Patagonia & Chile Longest Descent parts 1 & 2 but not Columbia Andes Adventure. I’ve tried several times with no success. The good news is that I can view all of these videos on my IOS devices, just not all when attempting to cast to my TV.

I’m having issues playing SOME, but not all GCN+ videos on my TV with Airscreen, Amazon Firestick, & streaming from my IOS 14.4 devices. For instance, I can view Around the World in 80 days part 2, but not part 1. I can view Patagonia & Chile Longest Descent parts 1 & 2 but not Columbia Andes Adventure. I’ve tried several times with no success. The good news is that I can view all of these videos on my IOS devices, just not all when attempting to cast to my TV. The videos just won’t load. Any tips or help would be appreciated.

I have GCN Racepass, tried to access GCN+ l on 15th to watch some films, got Sonic-API error code package, what am I doing wrong Please advise, was a bit disappointed Gordon