Pngo app not working? crashes or has problems?

Pngo Status

Last Updated on 2024-10-25 by ABDULAHMAN Awaaadh

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2 User reports:
App has problems

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Common Pngo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pngo app on iOS and Android devices. Solve all Pngo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pngo iPhone Issues and Solutions

Pngo iOS app crashes, not working, errors
Pngo iOS app network issues
Pngo on iOS has black/white screen

Pngo Android App Issues and Solutions

Pngo has errors/crashing/not working
Pngo server network connectivity issues
Pngo has black screen

Pngo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pngo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pngo app crashes or not working on Iphone (iOS):

Close and restart the Pngo app on iPhone
Update Pngo app to the Latest Version for iOS
Uninstall and reinstall Pngo iPhone app
Update your iPhone to the latest iOS version

Fix Pngo on iPhone unable to connect to server/internet connection issues::

To resolve Pngo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pngo black/white screen (blank screen) on iPhone:

Follow the Pngo iOS app troubleshooting guide Here →

Pngo Android App Issues and Solutions

Fix Pngo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pngo app issues:

Force Stop the Pngo App
1. On android, goto "Settings" » click Pngo app. » click "Force Stop".

Update Pngo to the latest version on PlayStore

Clear Pngo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pngo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pngo.

Fix Pngo unable to contact server/ Pngo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pngo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pngo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pngo on android.

Solve Pngo black/white screens issue on Android:

Follow the Pngo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ABDULAHMAN Awaaadh, developers of Pngo.