Stepler Status

Last Updated on 2026-06-05 by Stepler AB

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Most reported problems

Connection

50.0%

Not working

50.0%

Common Stepler Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Stepler network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Stepler App
1. On android, goto Settings » Stepler » click [Force Stop]

Clear Stepler App Cache and Data:
1. On android, goto Settings » Apps » Stepler » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Stepler.

On android, goto Settings » Apps or Manage Apps tab.
Click Stepler » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Stepler » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stepler

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Developer: CASHWALK LABS, INC.

Mar 14, 2026, 11:35 PM
a iOS user from Birkerød, Denmark reported problems with Stepler : Connection
Feb 06, 2026, 03:25 PM
a iOS user from Fabrègues, France reported problems with Stepler : Not working
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