Published by on 2022-09-22

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How to Contact SALLY BEAUTY

SALLY BEAUTY Contact Information

Listed below are our top recommendations on how to get in contact with SALLY BEAUTY. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SALLY BEAUTY. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sally Beauty

100% Contact Match

Developer: Sally Beauty Supply LLC.

E-Mail: [email protected]

Website: Visit SALLY BEAUTY Website

56% Contact Match

Developer: GameHouse Original Stories

E-Mail: [email protected]om

Website: Visit GameHouse Original Stories Website

More Matches

Get Pricing Info for Sally Beauty
Contact Sally Beauty! Or Contact Support
Need help using Sally Beauty? Try their Help Center now!
Sally Beauty in the News!

Social Support and Contacts

Sally Beauty on Facebook!
Sally Beauty on Twitter!
Sally Beauty on LinkedIn!

Common SALLY BEAUTY Issues

  • By Cheatedbyshokick

    Really bad communication and no help from CS

    I submitted an order on May 6, 2020, there were 36 item and I only received 3 items. After a week I decide to call CS to find out we’re the rest of my order was. After an hour of wait for somebody to answer, I was told the rest of the order was cancelled because the items were out of stock. At no point did I receive a notice of the rest o f my order being cancel. I went back to there website and added the items back on to my cart and they all showed availability for more then one. I believe somebody at the warehouse is not doing there job and is just cancelling orders. I called back to tell them the items show there still available and the CS said yeah we re stock weekly and at the time you order they were out of stock. I order exactly a week from today. CS was no help at all, she didn’t even offer to help me resubmit the order for the items I didnt received. Very poor customer service.

  • By Aliceg17


    1. They bill you separately for each item that you purchase. So if you check your bank account you will see 15 different transactions. 2. When you go to see your past purchases it doesn’t show you what you actually paid for the item because it doesn’t take into account how much you saved with your coupons. So when you want to cross check each item that was billed to your bank and what Sallys has— you will not know what you paid for what. 3. I had to keep emailing them to tell them that they were not adding the points to my account even though I was purchasing a lot online due to the Pandemic. 4. Prices online are Much higher than at the Sally I used to go to in person. 5. I bought a box of gloves. Was billed. Waited a week. Then I got a refund. Then it showed that the order was CANCELLED. I did not cancel it. If the item ran out why did they let me buy it. Or why not just tell me in an email “sorry, the item ran out”. Instead of a random CANCELLED. 6. It’s been three weeks since my purchase and I had two UPS tracking numbers. I received the package today and there are three boxes of gloves missing. Why??? Why does it say items were shipped? And DELIVERED? I am missing items!!!

  • By lazy person times 20

    Just use the website

    This app is aggravating. While I appreciate the ability to “try on” the hair tints before purchase, the app itself functions poorly. For example, when hair tints, should you choose to pick a specific item to view, there is no way of continuing to shop the hair tints. When you press the back button, you are sent to the home page. This makes comparing products VERY FRUSTRATING. Also, the cart doesn’t update well. The feature to remove an item from the cart was not working. It did work when I subtracted the quantity but would not let me just delete item. Also, I would continue to shop and come back to see the item back in my cart. Finally, I closed the screen for a moment to look at a text message. When I went back to the app, my cart was empty.

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Reported Issues: 7 Comments

By Kristin Anderson
Jun 27 2022

I opened a Sally’s credit about three months ago never got my card, and had to scavenge for my receipt and online to find a number to pay it off. Something is wrong with my credit because I was declined for something simple and now I’m really concerned.

By Katherine Lujan
Jan 28 2022

I want to cancel the Sally’s app. Because it got into my experian account and this isn’t executable with me at all so I want nothing more to do with Sally’s any longer. Sally’s doing this isn’t at all right.

By Adina
Jan 17 2022

I want my account deleted. Don't sign up It's really hard to delete the account.

By Aidan
May 09 2021

After the public humiliation and rudeness suffered at the hands of a supposed manager ( Fiona queen street Belfast branch ) I want to be completely removed from your records, Why on earth would I wish to spend money/ patronize a company that employs an unprofessional creature such as this in the guise of a manager ? If You wish to flourish as a business then employ professional and pleasant staff !!! You will not be getting any more money from me!

By Aidan
May 09 2021

Regarding the public shaming and rudeness of the manager Fiona in the queen street, Belfast branch towards myself on my last visit, I want to be completely removed from the Sallybeauty system. Why on earth would I possibly wish to patronize / spend money towards a company that employs such an utterly rude and unprofessional creature in the of all positions , a managers station ?

By Tilak Raj
Mar 29 2021

I ordered hair color. I got message it is delivered, but I didn't find my package. The worst part is I called customer care, nobody respond, then I sent email, still there is no response. I am really disappointed with online shopping on sally website.

By Ashley
Mar 23 2021

I would like for my Sally's account to be deleted please.

Have a Problem with SALLY BEAUTY? Report Issue

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Why should I report an Issue with SALLY BEAUTY?

  1. Pulling issues faced by users like you is a good way to draw attention of SALLY BEAUTY to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SALLY BEAUTY customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SALLY BEAUTY.

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