T-Mobile Home Internet Reviews

T-Mobile Home Internet Reviews

Published by on 2021-03-15

It’s never been easier to set up your T-Mobile Home Internet service and
manage your network. Use the T-Mobile Home Internet app to quickly and easily
set up your High-Speed Internet Gateway. You can also control which devices
connect to your Wi-Fi network, edit network settings, and m...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


T-Mobile Home Internet Reviews


  • By

    Very pleased

    We've always experienced rock-solid LTE service from T- mobile (Las Vegas area) and couldn't wait to drop Cox when T-Mobile wireless home internet was finally available in our area. We've not been disappointed. After downloading the app, install was a breeze (be sure to unplug your current wifi router and position the receiver by window or etc. to get the most signal) Easy to configure with the app. Blazing fast, no contract, less $$$ than Cox and far more reliable than😂😂 Century link. App lets you configure network name, password etc. All our connected stuff, including two 4K TV's works perfectly. Anyway, couldn't be happier- wireless home internet is the future.





  • By

    Great service

    I live in on a farm which is a rural area once I applied and it said it was in our area I was excited. We already have great service up to 4 bars and yet the home Internet is excellent up to 100 mbps and up to 15 upload. The app is good but I wish they would add a option to turn off 2.4GHz or 5GHz on the app. Other than that it’s good.


  • By

    Love It!

    I love T-Mobile home internet! I’ve had it for almost a month and I’ve enjoyed every minute. No slowness, no interruptions, no problems at all. I’ve always wanted internet in home but couldn’t afford it and along came T-Mobile! I’m glad I took advantage of their invitation to try it, thumbs up for me!


  • By

    Worked fine until it didn’t

    It worked just fine until one day it suddenly showed a screen that said “connect to the 2.4ghz network then come back to the app” It refused to connect even or was on the right network. I had to restart the router several times which forced me to re-set up every one of my smart devices. Very annoying!


  • By

    5 over 2.4

    I was able to connect to both 2.4 and 5 for like the first day but now I can’t even connect to 2.4, it only allows me to get onto 6. When I try 2.4 it says incorrect password. Uh no it’s not. And I just canceled my other isp hoping T-Mobile would be the best option. It was for the first few days now I can’t even connect to 2.4 to set up Alexa....what gives?!?! I’ve tried turning off and on, rebooting. Still favors 5.


  • By

    App Crashes

    No issues with service, but the app crashes EVERY single time I tap on the “devices” page. I manage the WiFi network and have “bedtimes” for specific devices, can’t alter the limits or anything due to the crashing. Hope to be fixed soon??


  • By

    Good idea, but....

    When you reset the passwords using the app, it disables the 2.4 ghz connection and causes a wifi error. This requires resetting the gateway back to factory settings and using the web interface to fix the settings. Best to live with the default password until the app is fixed. I deleted this app after all this nonsense.





  • By

    Service was working great....

    The router shows strong signal. When it’s working it’s awesome. When it’s not working it is SUPER frustrating. The app doesn’t work. You can get the WiFi signal but y97 can’t get internet. So much promise and then when you’re ready to get rid of your other isp, the whole thing craps out. Nearly there.


  • By

    Outstanding Service great app with fault

    Device management setting doesn’t manage. Disabling devices & setting time schedule doesn’t work. Please fix


  • By

    Good but needs work

    I love the price and how’s its unlimited with up to 15 devices at a time but..... the signal I get is horrible even tho they said I have excellent signal here please please fix the signal problem I know I’m not the only one


  • By

    Needs to work in more varied configurations

    The app is useless for anyone that is using the gateway as effectively a bridge with WiFi access from other routers. In other words, anything that is not the most default basic use case of this as the only router in the network.


  • By

    Devices crashes the app

    This needs to be fixed. What’s the delay?


  • By

    What and whom is this app for?

    Is this for folks whom have some kind of T-Mobile ISO in their area or to use your cell phone as a home Internet connection? Does TM have an ISO service? Does this require new equipment? The entire app explanation is extremely lacking. My advice is to cut down on all the assortment of apps and incorporate all the services in only a few.


  • By

    A total failure to set up

    This is a total joke to set up, such as admin password and WiFi user and passwords.3 days and several phone calls and still can’t get it done. The concept is great, but the programming of this app or gateway needs help! A typical router/gateway sets up fairly quick but not this one - an A+ certified computer technician .


  • By

    Still to new

    I know this is new and is a great concept but they do not have the kinks worked out yet. The internet said I had excellent signal strength and I would lose my internet connection and could not reconnect. The app worked great. I gave it one star for the internet service.



A better way to Contact apps


You can now contact T-Mobile Home Internet customer service directly
via Email using our new site - AppContacter.com

Contact T-Mobile Home Internet directly


Is T-Mobile Home Internet Safe?

Yes. T-Mobile Home Internet is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 139 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.6/5 . Justuseapp Safety Score for T-Mobile Home Internet Is 37.1/100.


Is T-Mobile Home Internet Legit?

Yes. T-Mobile Home Internet is legit, but not 100% legit to us. This conclusion was arrived at by running over 139 T-Mobile Home Internet User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for T-Mobile Home Internet Is 37.1/100.


Is T-Mobile Home Internet not working?

T-Mobile Home Internet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with T-Mobile Home Internet? Report Issue

Leave a comment:



Why should I report an Issue with T-Mobile Home Internet?

  1. Pulling issues faced by users like you is a good way to draw attention of T-Mobile Home Internet to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a T-Mobile Home Internet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using T-Mobile Home Internet.


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