QCPR Classroom app not working? crashes or has problems?

QCPR Classroom Status

Last Updated on 2023-12-11 by Laerdal Medical AS

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Summary of QCPR Classroom Problems 😠👌🔥

- The app does not show real-time feedback during practice.

- The app only gives a vague percentage score after the practice session is over.

- The CPR Race feature is not working properly after a recent update, with some ambulances not moving and percentages being inaccurate.

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Common QCPR Classroom Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot QCPR Classroom app on iOS and Android devices. Solve all QCPR Classroom app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

QCPR Classroom iPhone Issues and Solutions

QCPR Classroom iOS app crashes, not working, errors
QCPR Classroom iOS app network issues
QCPR Classroom on iOS has black/white screen

QCPR Classroom Android App Issues and Solutions

QCPR Classroom has errors/crashing/not working
QCPR Classroom server network connectivity issues
QCPR Classroom has black screen

QCPR Classroom iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever QCPR Classroom app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix QCPR Classroom app crashes or not working on Iphone (iOS):

Close and restart the QCPR Classroom app on iPhone
Update QCPR Classroom app to the Latest Version for iOS
Uninstall and reinstall QCPR Classroom iPhone app
Update your iPhone to the latest iOS version

Fix QCPR Classroom on iPhone unable to connect to server/internet connection issues::

To resolve QCPR Classroom network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix QCPR Classroom black/white screen (blank screen) on iPhone:

Follow the QCPR Classroom iOS app troubleshooting guide Here →

QCPR Classroom Android App Issues and Solutions

Fix QCPR Classroom not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent QCPR Classroom app issues:

Force Stop the QCPR Classroom App
1. On android, goto "Settings" » click QCPR Classroom app. » click "Force Stop".

Update QCPR Classroom to the latest version on PlayStore

Clear QCPR Classroom App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "QCPR Classroom app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch QCPR Classroom.

Fix QCPR Classroom unable to contact server/ QCPR Classroom internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click QCPR Classroom » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got QCPR Classroom » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch QCPR Classroom on android.

Solve QCPR Classroom black/white screens issue on Android:

Follow the QCPR Classroom android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Laerdal Medical AS, developers of QCPR Classroom.

About this app

Part of the QCPR Classroom App is the award-winning QCPR Race – a gamified learning experience for CPR in high-tension situations with adrenaline flowing – now for up to 12 students simultaneously. In Instructor mode, the QCPR Classroom App lets CPR Instructors train Quality CPR to up to 42 students at the same time, with real-time feedback. In Learner Mode, users can join a virtual CPR class with a classroom code generated from the Laerdal CPR Training Service, Anniewhere. Download and seamlessly connect to your Little Anne QCPR Manikin now!