Contact Bryton Active

Contact Bryton Active Support

Published by on 2023-12-26

About: Spend more time riding and less time worrying! The easy-to-use Bryton Active app
allows you to track/plan workouts, customize your device, plan trips, sync to
popular 3rd party platforms, and much more! User-Friendly Interface The new
Active app offers whole new experience with a more Intuitive and easier to
navigate user interface, reorganized and categorized app menus, and more
user-friendly design, all while incorporating .



How to Contact Bryton Active Customer Service/Support

Bryton Active Contact Information

Listed below are our top recommendations on how to get in contact with Bryton Active. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Bryton Active. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of I-Yuan Wu



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Bryton Inc.

E-Mail: [email protected]

Website: Visit Bryton Active Website





Privacy & Terms:

https://www.brytonsport.com/#/




Reported Issues: 6 Comments

4.6 out of 5

By William

9 months ago

Hi, I have a bryton 530, it was a gift. The bottom are crack and wonder if I can purchase all the button or the whole chassis cover. Kindly advice BR William

By Dominique thomas

1 year ago

bonjour, je ne peux plus appairer mon rider 410 pouvez-vous m'aider à résoudre ce problème sachant que le Bluetooth est activer sur le bryton et sur mon téléphone

By VAN NUFFEL Erik

2 years ago

To plan trips for my Bryton Aero 60 I use the Bryton App. Currently (since 23th July 2021) there is a problem in the section 'Planning' of the app. Opening one of 'My routes' or 'Trip' the map as showed on the smartphone screen is not in full size, even not half size, but only a narrow strip on the left-hand side is appearing. In other words: most of the screen is black, making it impossible to see a route in detail or to plan a trip. How can this problem be resolved, without losing my data in the section 'planning'?

By LidLpedaler


Pairing & constant account issues

I loved Bryson, bought a 310 way back when the first arrived on scene. Solid device great tool for tracking my rides on two different sized wheel bikes. HRM died after just 6 months, so I got a Wahoo and kept going. August, account mysteriously rejected my password and since then, it’s been nothing but grief, no ability to pair with any device or more than one session, app continually forgets my password. Press forgot password sends me down a rabbit hole where no matter what simple or complex password that is entered on the site works. Put a battery back in my 9 year old Carey’s Padrone and wow, it just works!



By maways


Doesn’t work, no technical support. Disappointed 👎

I have spent three days trying to register an account and no confirmation is ever sent. Pressing the “Re-send confirmation” shows a message that says “try again in 10 minutes” wait 10 minutes and the same thing happens again. I was so excited about the device but will return it since the app is not working, can’t get anybody to help and it’s useless to have the computer with no where to save the information.



By toshimats


Doesn’t work at all

When you register an account no confirmation is ever sent. Pressing ‘Re-send confirmation’ just results in a message that says ‘Please try again in 10 minutes’. If you wait 10 minutes and try again, the same thing happens. Considering many features of my aero60 depend on the app working, I feel like I was cheated out of my money. Shame on you Bryton. Spend the extra money on a wahoo. Those just work.




Have a Problem with Bryton Active? Report Issue

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Why should I report an Issue with Bryton Active?

  1. Pulling issues faced by users like you is a good way to draw attention of Bryton Active to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Bryton Active customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bryton Active.


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