Alter app not working? crashes or has problems?

Alter Status

Last Updated on 2020-11-03 by ALT INCORPORATED

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Summary of Alter Problems 😠👌🔥

- The app needs bug fixes.

- There are limited places to meet and chat with people.

- The chat room limit of 50 people is too low.

- There are issues with signing in and enabling features.

- The app crashes or blacks out for some users.

- There are problems with the face part of the game.

- The app automatically closes the tab for some users.

- It is difficult to find the dance button and interact with other players.

Have a Problem with Alter - Make Avatars and Meet? Report Issue

Common Alter Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Alter app on iOS and Android devices. Solve all Alter app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Alter iPhone Issues and Solutions

Alter iOS app crashes, not working, errors
Alter iOS app network issues
Alter on iOS has black/white screen

Alter Android App Issues and Solutions

Alter has errors/crashing/not working
Alter server network connectivity issues
Alter has black screen

Alter iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Alter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Alter app crashes or not working on Iphone (iOS):

Close and restart the Alter app on iPhone
Update Alter app to the Latest Version for iOS
Uninstall and reinstall Alter iPhone app
Update your iPhone to the latest iOS version

Fix Alter on iPhone unable to connect to server/internet connection issues::

To resolve Alter network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Alter black/white screen (blank screen) on iPhone:

Follow the Alter iOS app troubleshooting guide Here →

Alter Android App Issues and Solutions

Fix Alter not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Alter app issues:

Force Stop the Alter App
1. On android, goto "Settings" » click Alter app. » click "Force Stop".

Update Alter to the latest version on PlayStore

Clear Alter App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Alter app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Alter.

Fix Alter unable to contact server/ Alter internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Alter » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Alter » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Alter on android.

Solve Alter black/white screens issue on Android:

Follow the Alter android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ALT INCORPORATED, developers of Alter.

Verified email

Contact e-Mail: [email protected]

About this app

this app is a new way to make friends, create and styler your avatar, design your own private island, and invite friends over to hang out! EARN: Complete daily tasks to earn coins to buy clothes, furniture, and more! Questions? Suggestions? You can contact us at support@getalter. com or directly message us on Instagram @this app. We love receiving feedback to make this app a better place!