****Hryfine bracelets are non-medical devices. The measurement data and results
are for reference only, not for diagnosis and treatment.
Are you having issues? Select the issue you are having below and provide feedback to HryFine.
By Ed Secher 2 hours ago
Can’t delete watch faces. Insufficient balance error when trying to add new watch faces.
By emil damaso 3 weeks ago
the app keeps saying http 404 not found every time I try to register an account or directly log in
By Lesley Storey 1 month ago
It's saying app has a bug and won't let me connect until issue sorted.
By L7 D. Octavio 1 month ago
So everytime I try to call someone on my watch 8 ultra it immediately ends the call like there's no tomorrow
By Abuu Nadeem 2 months ago
My watch is not vibrating at all
By Kevin Cooper 3 months ago
Smart watch wrist band broken. How do I replace it?
By Wayne Boles 4 months ago
G20 Pro is not showing the weather temperature.
By NQOBILE NXELE 5 months ago
hi, my watch is crashing it is stucked or jammed ,i cannot even swicth it off please assist
By Lindsay jones 7 months ago
My hryfine watch just stopped working wont turn on won't charge up
By Usman 7 months ago
12 clock option is not showing please resolve it
By Carrie 8 months ago
My screen has froze on my watch. What do I do? I can’t connect to Bluetooth or anything I can’t even shut up off
By Dave 8 months ago
Just bought the phone and it won't charge
By Sonia 8 months ago
Won’t connect and when it does it only stays on for seconds
By Sonia 9 months ago
First time charging battery when done the watch just froze
By Andrea 9 months ago
I can’t setup my watch with my iPhone 14 pro
By Lauren Hernandez 9 months ago
For some reason, my watch is frozen. I got it 2 days ago and it won't let me make calls or connect to Bluetooth. Now for some reason it's stuck on the power menu and won't even turn off.
By Michaela Mae Sarmiento 9 months ago
My watch stops working every time i open the hryfine app on my phone, the watch either freezes or shuts down. Anyone knows how to fix this?
By Katherine 10 months ago
The seller's pictures showed and stated this watch has multiple sports including swimming, tennis, elliptical, etc. But mine only shows run crunches and jumping jacks on the watch and run bike and walk on the phone app. How do I add more choices to reflect the advertisement? Is there another program that will work with the watch other then HryFine?
By Xgrayl 10 months ago
I got to the beckround protection and it just shows a black screen
By Sung Orranooch 10 months ago
It just simply stops working. How can I reboot it?
By Deepak Saini 10 months ago
Background protection not running. So due to this the apple device not connecting now Please suggest any solution?
By Eric 10 months ago
I cannot receive text message notifications on my watch from my iPhone. It notifies me when I receiving a phone call. Any solution?
By Gail M. Jones 10 months ago
How can I change Celsius to Fahrenheit on my watch?
By JEFFERSON PEDROSO 11 months ago
Não consigo abrir o app, está aparecendo a seguinte mensagem "stream was reset Protocol- Erro Como resolver?
By Pedro Lucas 11 months ago
Estou tentando fzr uma conta mas ñ funciona então tentei o login direito mas tbm ñ funciona nenhuma tentativa de login está funcionando fica aparecendo uma msg dizendo:"stream was reset:PROTOCOL_ERROR"
By Merna 11 months ago
تمت إعادة تعيين الدفق: تظهر رسالة خطأ البروتوكول عندما احاول التسجيل Stream was reset protocol_error
By Gerry Marcelo 11 months ago
Stream was reset: protocol error message shows when Iattempt to sign up
By Penny 11 months ago
How do u change the weather on the henryfine app from Celsius to Fahrenheit
By Shirley Rockwell 11 months ago
Cannot connect the watch to the cell phone
By Edmund Larbi 1 year ago
My watch goes off anytime I opens the hey fine app
By Tine 1 year ago
My sibling's hryfine app do not have a 24hr clock
By Kim 1 year ago
Constantly receive "HELLO" messages after which I usually get some sort of notification. But not always, and it will sometimes be three or four HELLO messages before a notification comes through. The Hello message is irritating as it appears to be making a connection to the Phone at this point. Makes the watch unusable. Is there a way to turn the HELLO messages off, or do I have to turn off blue tooth in which case, what's the point of the watch?
By Marie Ellen 1 year ago
Hi there. My query is why on the Hryfine app on the phone the Sleep ...Blood Pressure...Heart Rate monitor and Blood Oxygen shows one day back. Can you rectify your app. Thank you.
By VRJ 1 year ago
How to set screen time out on smart watch?
By Anthony 1 year ago
The application usually stops when idle, and the watch cannot receive any notifications. If this happens, you need to open the application from time to time to keep it updated.
By Yash Rai 1 year ago
I m not able to sign up in the application... Help me into this asap
By Del Herington 1 year ago
I received a smart hand ring as a promotional gift but upon receiving there is no model number to identify it I'm unable to charge even after reviewing tutorials please advise
By Mathapelo 1 year ago
My watch is not charging and not turning on
By Malcolm Weiss 1 year ago
Watch is working but doesn't show weather temp
By I'm borase 1 year ago
Hry Fine keeps stopping Send bug report to Mi for analysis? This report may contain Personally Identifiable Information. Your report will be used to help fix this bug and will never be shared in any commercial context.
By I'm borase 1 year ago
Hry Fine keeps stopping Send bug report to Mi for analysis? This report may contain Personally Identifiable Information. Your report will be used to help fix this bug and will never be shared in any commercial context.
By Cesar Villasevil Garcia 1 year ago
hola no funciona los dial online, o las esferas online
By Esienna victor 1 year ago
Hryfine app is not opening up this morning
By Esienna victor 1 year ago
Hryfine app is not opening up this morning
By Martin 1 year ago
the App keeps crashing
By isra 1 year ago
I am unable to connect the hryfine with iphone.It doesnot detects my phone
By Melodynwa 1 year ago
My hryfine was open and it resfuse to operate I can l repair it
By Dawn Smith 1 year ago
I used it 1 day now it won't charge had it on charger all night it is in red zone, it traked info while on charger.
By John Depinto 1 year ago
Don't know where or how to charge it. Is it in the band
By Olivia 1 year ago
Please,my HryFine just developed continuous vibration even when I. Switched it off,making the battery not to stay long,I noticed my notifications are no more appearing on my smart screen watch,please what is the problem
By Emily Gray 1 year ago
My phone can't detect my watch, my boyfriend bought us 1 each but my phone will only detect his watch and not mine even though it is visible on my Bluetooth. Please help.
By Mary mills 1 year ago
I have a smart hand ring watch W27, where is the charging port. I don’t want to break it looming for it. I read it was in the band, they are so hard to remove. This there a trick to it.
By TINO 1 year ago
MY HRYFINE T500 IS KEEPING SHOWING THAT IS CHARGING WHILE IS NOT ON A CHARGER AND IT DOESNT SWITCH ON
By TERESA K LEIST 1 year ago
No charger came with this watch; can't find one; no model number or anything on watch or instructions; how can I get a charger; box only says "smart watch" why in the instructions its called a Hand Ring? Is ANYONE GOING TO ANSWER ME?
By mary hash 1 year ago
Can't receive phone calls or get the weather
By Alison Samantha Kyle 1 year ago
My new watch backs up at 5 am...and vibrates violently for around 30 seconds, waking me and my husband, as well as depleting the battery...the battery lasts 3 days. It also resets the dial several times a day and changes the settings on its own.
By Regina Ali 1 year ago
WhatsApp calls or messages not coming through on the hryfine app
By Lisa Mclean 1 year ago
Hi. I just bought the watch and have a couple of issues. The first is that I have to charge it twice a day, that cant be right surely? The second issue is that it does not record sleep at all. This is the main reason for me buying the watch. I cant find anywhere to switch to sleep mode like most watches have and have it set between 10pm - 9am Please help.
By anson li 1 year ago
watch paired, BT on, but gps bike does not work at all
By Mar 1 year ago
Can't get the sleep function to work
By Ed Sanchez 1 year ago
My device came apart. As I was trying to put back together a message appeared on the screen. ON OFF I tried to hit on but I hit OFF by mistake and it then displayed BYE. No luck getting it back on. I don't know what I need to do. The app can't find the device. The device is plugged in. Thanks. Ed
By Santoshi khatri 1 year ago
The app is not showing call setting option so that I cannot set phone settings in smart watch
By Christian 1 year ago
Can't change the time
By Trymore 2 years ago
It's not saving my daily activities although during the day will be having readings available but afterwards they disappear
By dave 2 years ago
need to change military time to regular.
By George Siage 2 years ago
Heart rate is off by a 30% margin. Any way of calibrating? Also, app keeps crashing
By Dawn Bartlett 2 years ago
Phone and watch are paired, notifications are switched on (WhatsApp, phone, text, but watch doesn’t notify- when searched for by app, will buzz though
By Annaliza Agot 2 years ago
Cant connect the app and my android phone.. still say keep refreshing
By Bob 2 years ago
I don’t know the original password so can’t pair to phone
By Dan cummings 2 years ago
Heart rate measurement is 50% off it’s measuring much lower than The doctor measurement Can that be fixed
By Sonu 2 years ago
Sar meri smartwatch charge nahin ho rahi hai
By Kristy 2 years ago
How do you increase the screen timeout? It goes off almost immediately
- Takes a long time to connect the watch and make an account
- Logs out of account
- Counts steps when not moving
- Sleep doesn't count whole night
- Clock is only 24 hour clock
- Phone locator and camera features don't work
- Message only seen once through watch
Leave a comment:
Complete guide to troubleshoot HryFine app on iOS and Android devices. Solve all HryFine app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen United Power Technology Co., Ltd., developers of HryFine.
100% Contact Match
Developer: Shenzhen United Power Technology Co., Ltd.
E-Mail: [email protected]
Website: Visit HryFine Website
You should consult your doctor before using APP and making any medical decisions. 1, Home Sports: record your exercise data, set exercise goals and calculate whether the goal is achieved, steps, distance, calorie consumption, etc. 2. 3. It can remind the user of important information such as call, SMS, WeChat and so on when connecting with the bracelet, to prevent missing important information, etc. 5. Find the phone through the bracelet, phone vibration and ring reminder, in case of loss. 4. Set an intelligent alarm clock for the bracelet to remind you of sitting for a long time. 8. 9. Special Reminder: APP data is for reference only and is not used as a medical diagnosis. The measurement data and results are for reference only, not for diagnosis and treatment. When the phone searches for the bracelet, the bracelet vibrates. ****this app bracelets are non-medical devices.