Contact HryFine

Contact HryFine Support

Published by on 2023-10-20

About: ****Hryfine bracelets are non-medical devices. The measurement data and results
are for reference only, not for diagnosis and treatment.



How to Contact HryFine Customer Service/Support

HryFine Contact Information

Listed below are our top recommendations on how to get in contact with HryFine. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HryFine. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Developer: Shenzhen United Power Technology Co., Ltd.

E-Mail: [email protected]

Website: Visit HryFine Website








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Reported Issues: 78 Comments

2.8 out of 5

By RGA

2 weeks ago

Hi! Thank you for such an affordable device! The watch screen does not light up when I raise my hand, even though the setting is turned on in the app. Is there anything else I can do to have the screen light up when I raise my hand? Thank you!

By Stephanie

9 months ago

I received my HryFine Smart Hand Ring Smart Watch (I am guessing that is the model, the manual did not list the model type/number). It came without a charger (very annoyed!) All searches to identify a suitable charger have failed none listed Hryfine as compatible and I am not going to spend more money without knowing if it is the correct charger (very annoyed and frustrated!) All I am asking is how to identify the charger I need so I can order it.

By Amelia

1 year ago

hello, I have a watch 8 max, when displaying longer messages I am not able to read them all, is it possible to have a gallery on the device?

By Aung

1 year ago

How to get verification code?

By edel Clews

1 year ago

I cannot get a verification code. Could someone please help as I have requested multiple times however no code sent?

By Janvi

2 years ago

The Hryfine app isn't working so I can't connect my watch. It is asking me to sign in but whenever I am signing in it doesn't send the verification code on the entered email id which is very much required in signing in and hence, I have been trying from many days but not able to find any solution for same. So please it would be very nice if you can resolve this problem

By Sartaj ali

2 years ago

My watch not cunected

By Clive Harris

2 years ago

Only had the watch 1 day, worked well for the first couple of hours now the APP won’t’ work, uninstalled it and reinstalled it serval times still can’t get into the APP, every time I click on APP it still just keeps kicking me out, feel like throwing it out, anything you can advise, is it the watch or is it the APP, I’m feeling really frustrated with it and it’s only the first day!!!!!!

By Graham Welch

2 years ago

The watch worked very well. Then it needed a charge. Now it will not work at all. No sign if it has charged. Blank screen. Advice?

By William FP Violette

2 years ago

Cancil my service now before my free month is up. Do not want to pay for this service. telling my credit card not to pay your charge.

By Andy brint

2 years ago

My watch has run out of power and won’t charge up or turn on. Only had it a month

By Bumzy

2 years ago

I Can't connect to server for verification code. Do you have any other way of installing without verification code?

By Heikki Räisänen

2 years ago

Need confirmation code, pls send of advise!

By Rashid

2 years ago

Can someone tell me how to recover password. I have forgot the password :-(

By Erin Endres

2 years ago

My watch turned off yesterday yesterday and it is not charging or coming back on

By Steffen Andersen

2 years ago

Cannot connect the watch to Hryfine app!? Can't even get accepted by the app? Says - all the time, the same!? - and every day, too!?; "Can't connect to server, try again later"?! .. It doesn't matter to "try again later"?!.. It's ALWAYS the same answer!? In a YouTube Video, I saw a guy USING Hryfine APP!?..To connect His SmartWatch,...!? It DID!? .. In a matter of Seconds?..? BUT!! .. the Difference I Observed was? Thar HIS HryFine App DID NOT have the; "Get a verification Code"?? -.point!? ONLY asked for Mail-adress and Password!?..!? So? IF Youhave implemented this "FETCH A CODE".- Thing?! LATER this Year(2021!) ,, Its a BUMMER?!?? See!? Bahhh NOT GOOD ENOUGH!?!! I Can See MANY other persons Having the exact same problem with "Getting this -asked for - CODE"? NOT POSSIBLE!? Get RID of it!! OR Make it(The server!!) WORK!? OR else? YOU!!! .. Render All Your Customers/Users - LEFT without a chance!! And render their purchase of their SMARTwatch . . USELESS!?,,,!? Can YOU Live with THAT reputation!`?!?!?!... I'm Upright Astonished!?!?... Shame on You!! K.R.'s.... hmm :o/

By Frances Foger

2 years ago

I cannot get verification code and connect to server. What do I do now?

By Aides

2 years ago

I had my watch working for about one year; until some months ago, it was possible to get it connected with my iPhone, and to use the app, WITHOUT signing in. On the contrary, now it is mandatory to sign in, but it is not possible due missing communication with the server. Disappointing.

By mic

2 years ago

Don't bother with this product. Can't even get the App to work....says failed verification code. The screen on the watch is super light and unreadable. Feel like I was just ripped off. Nothing came with the product in the way of even sending it back for a refund. What to do??

By Susan Thomas

2 years ago

Watch won't connect with server. Absolute rip off!

By Mario Mojarro

2 years ago

I am having the same problem, not connecting for the verification code. I think we just got ripped off

By Jaquelene Bennie

2 years ago

How do I get Verification code? It says not connected to server.

By Beth kell

2 years ago

I’ve recently bought a hryfine watch and I’m trying to register on the app to get started but I can’t even get the verification code sent to my valid email address??? Please help as I feel like I’ve wasted money

By Leonie

2 years ago

I can not get the verification code keep saying failed to connect to the server please help me thank you

By waleed

2 years ago

please send the verification code for app

By Edwin Sumbati

2 years ago

Can't get verification code.how do I get it?

By Mellisa Gladys

2 years ago

I bought a smart watch 3 weeks ago, i have been trying to register on Hryfine but i am not getting a verification code. it keeps giving me a server connection error message and my internet is working just fine. please assist.

By Peju

2 years ago

Received but not charging. Tried it severally.

By Elio Ilani

2 years ago

Received SmartBracelet SCY 200626101BK [A03B31-052-04] Cannot figure out how to connect to USB. Cannot Charge. No explanation in "Smart Hand Ring Manual" Please help.

By Jennifer

2 years ago

Cant get verification code, can't change km to miles, C° to F°, ad it doesn't measure steps correctly right

By Sthabiso

2 years ago

Cant register it says server not connecting eventhough my internet service is fine when I try get the verification code. Help please.

By Jennifer canales

2 years ago

Received watch but no charger and can't get verification code. States can't connect to servers. Please help

By Sheryl

2 years ago

Worst smartwatch I have seen. Can’t get the time out of military time, can’t tell when it’s completely charged, no charging cords included, have to take the wrist bands off to charge the watch ON MY LAPTOP. I Will NEVER recommend this product and I’m going to try and get my money back. Sooooooo disappointed!

By John

2 years ago

Can't get verification code what's the problem?

By Obama

3 years ago

What is wrong with this hryfine I can't get my verification code....what is the God damn fuck is this Hryfine of a thing.... It very frustrating...please

By bassel

3 years ago

Tried multiple valid emails to get verification code, multiple times. NO EMAIL received. Can I register without code after number of attempts?

By Joan

3 years ago

I’m trying to connect my iPhone to my smart phone. When I type in my email address I get to joanpurves2 and it red underlines like this. Which I take to mean I am typing the wrong email address. This is the correct email address

By Talented tobi

3 years ago

I want to set the watch with my phone but it's not working

By Anonymous

3 years ago

Trying to register in the app for my daughter. I get the verify code sent to her email adress but when I input it on the app, its saying get verify code first. Doesn't make sense.

By Fer Gonella

3 years ago

Hello, my watch erases all the data accumulated once I open the app. Is there a solution to that?

By Rob

3 years ago

It keeps going back to 0 in my step counter and watch doesn’t corispond with watch

By G Jansen

3 years ago

Hoe krijg ik de verificatie code binnen?

By Lynda Caesar

3 years ago

Hryfine won't synch even once code is put in. I can't get a connect page on watch. I think there's a problem with the watch. I have googled instructions and once I get to D20 connections I continue to get not connected error message. Is it possible I have a bad watch?

By Nicole Melancon

3 years ago

Hello, I am Trying to get another password but your system says my e-mail is not valid. I am using this e-mail all the time. What mighty be the problem ....

By Breanna

3 years ago

I cannot get my watch off of military time. My phone is in normal time. I also cannot download any new watch faces they always stop downloading at 30 percent. Please contact back

By WILLIAM BOLT

3 years ago

For everyone who is trying to register their Hryfine smartwatch use the original Email that was used to order the product. Was able finally register when I used another one of my emails.

By Jennee

3 years ago

So I bought a smart bracelet and download the app. I can’t get the time off on army time. My iPhone is the normal time so how do I change my time on my watch to take it off army time.

By Maddie

3 years ago

Hello, I would like to know the price of the watch. I just recently bought a preowned watch & I would like to know of the original price. I feel as if I paid too much? Please contact back. Thank you!

By Valerie

3 years ago

I am not receiving a verification code to enable me to link my bracelet with my Samsung Android phone. Can you help ASAP please.

By viviana

3 years ago

got 2 new watches and connect with my laptop USB port in order to charge them. Nothing happened

By Amanda Ford

3 years ago

I cannot get my hryfine verification code

By Mindaluz

3 years ago

Got 2 watches but I can not register to hryfine.. why does it keeps repeating on asking rhe verification code. Please advise asap

By Princess Barrow

3 years ago

My forgot does not work. The light does not come on at all. Can you help me please. I'm really excited about getting it but as I stated it does no light comes on to indicate it is charging

By Craig Macdonald

3 years ago

I ordered 3 watches almost 2 months ago!! Hello?? I will be getting my credit card company to investigate in order to get a refund. Or send the @&$?! fit bits!! I never had an issue with the first one. Just hold down the button to switch from 24hr clock to 12hr

By David

3 years ago

Pls advise how to set the display to be of a longer duration! Current setting is about 3 seconds which is too short.

By Michael Carney

3 years ago

How do I put it on regular time not military time I want a 12 hour format

By Diondrea Greer

3 years ago

I cannot change the time from the 24 hour format. Please advise Thanks

By Hanah Princess

3 years ago

My smart watch is already paired and I can receive messages. But there is syncing failure for phone calls and contacts. Expecting support from you guys.

By Sherifdeen

3 years ago

It is asking me to turn on my location service mean while it is already on. Please what else can I do my phone is tecno pop2f

By Om

3 years ago

Not connecting this watch

By Nancy Smith

3 years ago

Will not accept a password. What are parameters?

By Emma R

3 years ago

Cannot register. Got sent 3 verification codes nine of which worked. Now it says cannot connect to server try again later!! Please advise how to sort this out as soon as possible.

By Elsbeth

3 years ago

I installed the app. got sent the verification code but I cannot enter it into the app? How do I go about doing that?

By Reana james

3 years ago

Just bought the watch and not connecting to server to register is their a direct page online to register? Awaiting response.

By Jemma scollick

3 years ago

I am sending you this message to complain! I have spent £29.99 buying a watch from you 14 days ago! I finally received it after saying only 3 day delievery! Anyway it finally came today with no charger and it doesn’t work so I would like a full refund as this is not acceptable!!!

By Rachel McKay

3 years ago

Tried registering cant ,can someone help ,this is rediculous

By Abenaitwe

3 years ago

Trying to register. Put my email address but when I request for the verification code; I receive a.message connection to server failed even my Internet connection is active. That's the message I get for the last 15 trials

By Ginette Evans

3 years ago

Will not accept my email. Says it will send verification code but no code received.

By Bruce Jackson

3 years ago

I have been trying to register and I get a "verification code sent" but where is it sent to? I cannot find the verification code anywhere? Are you guys still operating?

By BAA

3 years ago

After purchasing watch and installing the app on my Huawei phone the app asks for a code which I received with no problems but I can not enter code into the app

By Mido

3 years ago

How to set 12 hour time I don't like 24 hours time And I can't change it

By Irene

3 years ago

Went to register, supplied email and password (and confirmed) said verification code sent but didn’t receive said code, therefore unable to go any further! Disappointed Please reply asap.

By Julie Gladman

3 years ago

Thin flimsy charger, cracked almost as soon as it was used, would charge at first but only lasted a day at most. Now the charging symbol is constantly shown when I press the button whether it’s in the charger or not! Been kicked out the app & can’t log back in!

By Dustine Myrrha Reyes

3 years ago

The watch is not openning even when Im charging it. Please help.

By Richard Cory

3 years ago

Received my 2 in 1 smart watch with ear buds. But.... no ear buds! Please. Help. Also how do I get 12 hour time not military. Thanks

By ¿L€Næ?


I can’t do this today😭✋🏼

I have no idea what is wrong with this app but it keeps counting my steps as if I walked/ran like 10,000 steps which obviously I haven’t because I would know if i did🙄 I can understand if it says like 500 steps but on my Apple phone the steps are only a few hundred which obviously doesn’t amount to the ones from the app or the watch. I was laying in bed for like an hour and every second or minute it gives you a few steps which is extremely odd because I didn’t even move💁‍♀️the watch is also kinda annoying because it turns off extremely fast. but I tried downloading the other apps for this(the ones that are like “connected” to this app) but they are completely pointless because my watch doesn’t even show up as a Bluetooth match for it. so I would just speed more money on a good watch because this is so annoying😐don’t waste your time on this😒



By Addiction 1221


It’s a watch but that’s it

Counts steps when not moving not sure how it says I get over 5000 when I sit at a desk all day for work. Sleep seems to not count my whole night and not once have it recorded deep sleep. I’m in the us and it don’t use us measurements. The clock is only a 24 hour clock but I prefer 12 hour not totally bad just annoying. The phone locator and camera features do not work. And only once did I get to see a message through the watch. The weather only reads Celsius I prefer Fahrenheit. I know my blood pressure runs a little high but I’m always getting reading 98/62 so I’m pretty sure that’s wrong. It’s very cheaply made the app seems to be junk only real plus side is it holds a charge for a long time. That’s prob due to the need to press button to wake and short time before it turns off. I don’t recommend the app or watch



By coraalan


This watch is a fraud

If I could give it a zero then I would! My son is 9 months old and caught the covid and the doctor told me to keep an eye on his oxygen. I thought that at least that the oxygen would work. I was wrong! He got really sick and I thought his oxygen was fine. Just for kicks my daughter said mom y don’t you try to measure oxygen while the watch was touching nothing and guess what it measured the air! With the same stats it had been giving me the hole time just a couple numbers different. So I rushed to Walmart to pick up a pulse oximeter his oxygen was dangerously low god knows how low it had been the hole time. I say F*#& this watch and the maker. It’s says for medical reference but it’s a lie! Don’t trust anything about this watch!




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