myStrength by Teladoc Health Software

I also had the looping questionnaire issue in app on first login as only went as far as creating password on website. I was able to log in after completing first time questionnaire on the website. App did not allow pasting into email or password fields. Otherwise seems like a fine journal your mood site.

The Personalization Settings are not being reflected correctly in the "Choose Your Focus for Today" section on the Home page or the "Focus Areas" section on the Activities page. I am seeing activities for topics I did not select and I am not seeing activities for some of the topics I did select. The "Life Topics" section on the Activities page may be incorrect as well.

The app, although finicky at times, is nice enough. The advice given isn’t bad, but it does feel like a carbon copy of other apps/websites that provide similar activities for free. The user interface feels a bit rushed, and you can tell that the bugs haven’t fully been worked through, as it glitches around and is completely impersonalized (as other reviewers have said). But I think we all know this isn’t the problem. Kaiser holds itself on a pedestal because of their preventative healthcare, but they’ve long been known for not treating mental health in the same preventive way. The therapists and doctors of course, are amazing, but are incredibly overworked and are unable to care for people in a PREVENTATIVE way. Right now the mental health services that are provided are crisis management, and that’s it. The overworked staff have to triage their own clients in an attempt to see everyone and focus on those who are in crisis. This is the opposite of preventative- although they are saving money by having less staff, in the long run they are most likely losing money by creating a cycle of people constantly in and out of crisis being sent to more invasive treatment options like hospitalizations. Therapy is proven to not work for people working on mental illnesses if you’re not meeting with somebody on a consistent basis creating goals- which the therapists at kaiser are unable to provide. I know that I am far from the only person speaking on this issue, and if Kaiser’s own providers going on strike doesn’t change their approach on mental health, an internet review on an app certainly won’t. However, I still want to be clear with how I and so many others feel about how Kaiser treats mental health. An app is a cool thing to provide, yes, but the money going towards this could possibly have gone to the more pressing issues. As much as we want it to be, mental health care isn’t all affirmations and cutesy quotes. And unfortunately a computer can’t substitute a real provider. My family has to pay $250 weekly (out of pocket) for an out of network psychologist for me. I love my kaiser therapist, but I see her so little that she can’t remember what we’ve talked about and it would be ridiculous to attempt goals...our meetings amount to a check on if I am a danger to myself. So instead, we pay two hundred and fifty dollars a week, because Kaiser doesn’t provide the care that I (and many others) need. I am lucky to be in a situation where my family can prioritize this, but many families and individuals cannot. Recently, my kaiser therapist recommended this app. I tried it out, and like I said before, it’s nice enough, and I will continue to try to use it and hope for improvements. But a self care app, one with activities almost exactly the same to those that I’ve seen in apps marketed towards stress relief, should not be marketed as a way to treat mental illnesses, especially serious ones. Please, do better.