Contact myStrength Support

by Olivia13829

The whole point of mental health help is to get your thoughts, feelings, and very specific problems out onto paper, a platform that is suppose to save your answers, or a therapist who has notes and memory. Thanks to the pandemic, apps have become our new trusted advisors. You’d want your “trusted advisor” who is harboring all of your mental issues to maybe keep a memory of some kind so you can look back on your answers. NOPE. I spend an hour completing activities and really getting into my mindfulness. Then I go back to so I can re-read and share my answers with a person I trust LIKE THE APP TELLS ME TO DO, and they are all erased. I had 5 paragraphs of detailed entries. Nothing glitched, my phone didn’t die half way, it just decided to say it was complete and erase everything I did. This is quiet defeating for a person with sever mental health issues wouldn’t you? So I tested it and didn’t write anything, hit done and it still said “activity completed.” Nothing makes you feel more like you wasted your time than not seeing a word of what you wrote. The least this app could do to make some sort of effort for their users or “patients” is to save what they write down.

by Disappointed 162

I have been trying various meditation apps because we are living in such anxious times. For a personalized supportive introduction to meditation, I have responded best to Ofoso’s voice and personality on the Balance app. Although there are many good suggestions here, this myStrength app is too impersonal. Also, many of the “experts “ in the videos are well meaning but unfortunately they are inexperienced and/or ineffectual for reasons too lengthy to be listed here. (For instance, the pace of their information ranges from too rapid to be useful to too slow - - boring and/or uninformed.) I was hoping for better. I appreciate Kaiser sharing free apps, but they don’t seem to realize that this app doesn’t allow most people to feel successful when that is exactly what they need to begin feeling better. And that’s the fault of the app, not the people seeking help.

by Tsrocks96

I was offered the use of this service through my job. I did not trust giving personal deatails about my mental health to my employer/a shady website so I did my research. This company uses your responses and even uses AI to listen and transcribe your video sessions on this site. They use that data for many purposes, but they can also “target” you with the information you provide them to try and make you behave the way they want you to. The website even says at the bottom that they are not a healthcare provider and nothing they give is medical advice, yet that is what they act like this is. Please do not use this app, go to a real doctor who will keep your information private and not use it against you .