citygo app not working? crashes or has problems?

citygo Status

Last Updated on 2020-08-20 by Golink Online Company Limited

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Account

33.3%

Crashes

16.7%

Not working

16.7%

problems reported in the last 24 hours

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Have a Problem with citygo? Report Issue

Common citygo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot citygo app on iOS and Android devices. Solve all citygo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

citygo iPhone Issues and Solutions

citygo iOS app crashes, not working, errors
citygo iOS app network issues
citygo on iOS has black/white screen

citygo Android App Issues and Solutions

citygo has errors/crashing/not working
citygo server network connectivity issues
citygo has black screen

citygo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever citygo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix citygo app crashes or not working on Iphone (iOS):

Close and restart the citygo app on iPhone
Update citygo app to the Latest Version for iOS
Uninstall and reinstall citygo iPhone app
Update your iPhone to the latest iOS version

Fix citygo on iPhone unable to connect to server/internet connection issues::

To resolve citygo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix citygo black/white screen (blank screen) on iPhone:

Follow the citygo iOS app troubleshooting guide Here →

citygo Android App Issues and Solutions

Fix citygo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent citygo app issues:

Force Stop the citygo App
1. On android, goto "Settings" » click citygo app. » click "Force Stop".

Update citygo to the latest version on PlayStore

Clear citygo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "citygo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch citygo.

Fix citygo unable to contact server/ citygo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click citygo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got citygo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch citygo on android.

Solve citygo black/white screens issue on Android:

Follow the citygo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Golink Online Company Limited, developers of citygo.