Contact eureka robot Support
Company Name: Robozone Technology Co.,Ltd.
About: eureka robot APP helps you to release your hands from housework. You can control
you robot via app to get started, go back to docking station, Scheduling or
other controls.
eureka robot Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit eureka robot Website
Privacy Policy: https://api-ca.midea.com/v1/app2pro/licence?appId=1301&type=privacy&lang=en
Developer: Robozone Technology Co.,Ltd
3 Most reported problems 😔💔
Haven’t got it to work with I5
by Robase06
First off the app walks you through how to set up. The connection status never passes 30 percent, fails and tells you to verify your network but always redisplays the robots network name with your WiFi password to your home network. You fix it to reflect your home networks name and password and then connect to your robots… in an endless loop. *Security concerns for this app are due to the fact that you have to turn on precise location settings and to even select your network. So now they have my precise location and my network information.
App will not show vacuum
by Vacuum 1
I have set my vacuum up to the app yesterday and I get on today and it will not show my vacuum in the app. I have tried restarting it and connecting it back to my app several times and it says it’s connected but will not show my vacuum. I had the whole house mapped yesterday and now nothing. I can’t even start it on the app. The vacuum works fine and says connected. This app will not work
App update slow, 1 device sign in only
by Saltcity001
They only allow you to sign in to a single device at a time which is super annoying. The account sharing is not the answer here, my iPad doesn’t need a separate email address. The app takes a while to update while cleaning and sometimes requires force close. The app on iPad is like the early 2000s when it would display iPhone size on iPad screen. Definitely not modern. The visual appearance is nice overall.
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