Ride Systems Reviews

RideSystems is really horrible. It show the shuttle jumping around and changing directions. The times change constantly and doesn’t show your location. There is no way you can plan with RideSystems. Shuttles sometimes will arrive as late as an hour later than estimated times.

I would give negative stars if I could.

I’m sitting in the New Orleans airport trying to find out if I can use the bus system to get where I need to go. It’s showing one green route it seems to go inside the airport to one stop just outside the airports at a parking lot. Are there Other other routes available?

Asa programmer I don’t find this intuitive. There should be a screen that allows me to pick the routes from a list rather than a map which is hard to follow on a small phone screen in an unfamiliar city.

Maybe there is only one route in NOLA but it would be nice if it told me that. If I expand the map it shows me the points of interest like the zoo, Irish channel, canal st where the hotels are but I can’t select the destinations to find a bus route there?

The pickup times are 10-30min off where the trolley’s location is. That is if RideSystems even updates correctly to show where the trolly is. You have no idea where your location is compared to the nearest trolly stop, if you click the location button is way off. The only thing RideSystems is good for is seeing where the trolly stops are, even then you have to open google maps to see how to get there from your location. Other than that your guessing when the trolly comes. App needs work.

There’s no reason anyone should be able to download, install RideSystems and then view the transit routes of your consumers with absolutely no authentication. There are universities, schools, organizations, public and private companies and etc, etc, that use your tool. Please consider the physical security of your riders and address the glaring security hole.

RideSystems is horrible, slow, and makes me miss the bus every single morning. The times are not truthful at ALL. They say one time and you look away for one second and you’ve missed the bus.. way BEFORE the time it said. Bad enough only one bus runs an hour. I truly hate RideSystems.

RideSystems is the quintessential example of why cross-platform application frameworks produce pure trash. The UI is nonstandard, and glacially slow, RideSystems is full of bugs and strange and weird interactions. There’s no schedule, just the departure time of the next shuttle/bus. It takes an unbelievably long time to actually get to the departure times. Also the word “security” might be entirely unfamiliar to this developer as I can look at the routes, real time location and routes of all of the companies, universities and communities that this app supports all within this same app. This is a monumentally bad design and is ready-made to be abused. Overall it’s better to just wait on the side of the street wondering if a shuttle or bus will arrive than to use this sorry excuse for an app. The sad thing is this company probably charges an exorbitant amount of money for this trash.

If I could rate this no stars about the Jolly Trolley on coastal route near Clearwater I would! They didn’t advertise cash only exact change, and then wouldn’t wait on us. An hour and a half later the next Trolley sped PAST the stop when we were waving to them and never stopped! I have sent two complaints into them directly and heard absolutely NOTHING!

If you’re not familiar with the area, RideSystems won’t help you one bit. It’s designed with the assumption that you already know where you are, which bus route you need, and where the nearest stop is for that route. It doesn’t show you where you are or help you plan how to get from A to B. It will show you one route at a time and the current location of any bus on that route, and that’s it.

And for an app that pretty much only does one thing, it doesn’t even do it well. The “routes” and “current location” icons are confusingly similar, your location isn’t shown on the map, and the menu buttons are backwards of convention. When selecting a route, the route icons are much larger than necessary, resulting in the menu taking up way too much of the screen. Also, selecting a new route resets the map’s center and zoom level, which would be fine if it showed a dot for your location, but instead you have to manually find yourself on the map again.

Bottom line: RideSystems is okay for showing you where busses are, and not okay for anything else you’d expect it to do.

Our community has multiple bus routes and has adopted this to track them. However, there is no indication of when/where to transfer to other routes in order to get to your final destination. Also, you can’t even view multiple routes at the same time to see where they might intersect. Wish this would integrate with Google maps.

I swear RideSystems users have never been on a transit bus and farmed their coding to Mrs. Goodson’s 3rd-grade class.

Since some things works it’s not a 1. The interface is not intuitive, the buttons are confusing and why the hell am I not showing up as the blue dot on the map? Even coffee shops with app show me as the blue dot on the map!! But these yahoos can’t master that?

Please do better...I wish my transit system had bought a worthwhile product vs this garbage.

RideSystems works very well, but for those of us who want to use it in a read-only usage model (e.g. to just see where the buses are, not where I am) there is no need for it to have access to my location. It was fine to ask on first launch if I would enable location services. I declined. But RideSystems ASKS for the services EVERY TIME IT’S LAUNCHED and EVERY TIME YOU TASK SWITCH TO IT.

I said no... I meant no... stop asking!!!

Took a little while to get used to the new look and placement but now I’m liking it better. I really like the alarm feature so I can forget watching the clock and my phone notifies me when it is getting close.

A very good alternative to existing corporate shuttle apps. Feedback submitted is considered and in some cases incorporated into RideSystems . The company was easy to work with and made us feel important and appreciated

Allows me to see the bus tracking along the route and provides time estimates for the stops. Makes riding the bus easy!

RideSystems is great and dependable! I can get my information in real time and it takes the guessing out of the picture.

It does require at least small familiarity with the bus systems. But if you have it, RideSystems is great for tracking your ride.

RideSystems changed my life. If I could rate 10 stars, I would. It literally tracks every single bus you could ever even imagine getting on. Beyond that, it has a streamlined menu that is simply #lit

Set your favorites so it’s easy to call up the route you wanna see. It’s not the sleekest app but all I need it to do is tell me when the next shuttle arrives. The fact you can watch the location of the shuttle as it travels is cool.

I use RideSystems every day. I no longer have to wait in the snow for my bus to come. I just pull up my app and I know exactly where my bus is and how long will be until it gets to my stop. I love the favorite feature!!!

RideSystems makes going to class soooo much better! Especially when you don’t want to sit outside waiting for the bus, you can just chill in your apartment and watch the bus from your phone. Seeing all the different routes and stops is also super great!

I am using RideSystems for the first time to bus commute to work, and I cannot confidently say that I can rely on this.

Nav, icons, and the basics of what it is supposed to do are there, but SO unfriendly.

I want to zero star this so bad. I seem to be stuck with using this, if I am to continue to use the bus for my commute.

One of the most useless apps I’ve ever used. No schedules, terrible interface. Slow responsiveness.

There are virtually no useable features. Even the bus route layout is terribly designed for viewing.

Don’t waste your time using this. Just use the website for the UW Shuttle instead. You’ll thank me later.

RideSystems doesn’t consistently work. This past week it apparently upgraded RideSystems and now it isn’t working at all. Not the first time these upgrades have caused this Even without these upgrade issues RideSystems is really poor