Branch Social Status

Last Updated on 2024-10-17 by Jacob Zyla

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Common Branch Social Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Branch Social app on iOS and Android devices. Solve all Branch Social app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Branch Social iPhone Issues and Solutions

Branch Social iOS app crashes, not working, errors
Branch Social iOS app network issues
Branch Social on iOS has black/white screen

Branch Social Android App Issues and Solutions

Branch Social has errors/crashing/not working
Branch Social server network connectivity issues
Branch Social has black screen

Branch Social iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Branch Social app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Branch Social app crashes or not working on Iphone (iOS):

Close and restart the Branch Social app on iPhone
Update Branch Social app to the Latest Version for iOS
Uninstall and reinstall Branch Social iPhone app
Update your iPhone to the latest iOS version

Fix Branch Social on iPhone unable to connect to server/internet connection issues::

To resolve Branch Social network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Branch Social black/white screen (blank screen) on iPhone:

Follow the Branch Social iOS app troubleshooting guide Here →

Branch Social Android App Issues and Solutions

Fix Branch Social not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Branch Social app issues:

Force Stop the Branch Social App
1. On android, goto "Settings" » click Branch Social app. » click "Force Stop".

Update Branch Social to the latest version on PlayStore

Clear Branch Social App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Branch Social app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Branch Social.

Fix Branch Social unable to contact server/ Branch Social internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Branch Social » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Branch Social » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Branch Social on android.

Solve Branch Social black/white screens issue on Android:

Follow the Branch Social android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jacob Zyla, developers of Branch Social.

About this app

We are committed to privacy and do not believe in user tacking. We try to collect as little information as possible for the functionality of BranchSocial . For more information please visit our privacy policy.