Matterhorn Reviews

Matterhorn Reviews

Published by on 2026-02-26

🏷️ About: Welcome to the Matterhorn app - The official app for your Zermatt adventure. SMART DASH Be inspired by personalized travel tips and explore Zermatt's most beautiful attractions.


       


Is Matterhorn Safe to Use?

We Investigate the app owner's website (Zermatt.ch), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
66.8%

😎 Positive experience
33.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 1,280 combined software reviews.

Is Matterhorn Safe?
Matterhorn appears generally safe, but use with caution.
33.2/100

  Safety Analysis »»

Is Matterhorn Legit?
Matterhorn appears legitimate, though exercise caution.
33.2/100



Read 13 Customer Service Reviews 😠💢

4.7 out of 5
Worst ski mountain app

The main thing I want out of a ski mountain map is a good piste map. Matterhorn makes the piste map hard to find (it’s labeled as “panorama,” which sounds more like it’s going to show me a webcam). When you do find it, it’s terrible — it’s glitchy, it doesn’t label lots of things (like lifts and restaurants), it doesn’t show you where you are on the map, and it’s just generally unpleasant to use. Plus Matterhorn is full of a ton of other junk that’s just distracting.

Does not work

Keep trying to find my location on the map. App tells me that I am not in Zermatt and I should try later when I am! I have location services enabled. I even decided to create an account thinking that might be the issue. Still doesn’t not work. Useless trying to use the hikes etc if Matterhorn cannot even locate me on the map.

No maps

The one thing you need here is a map. The paper ones provided are useless for the most part. Matterhorn does not have a useful map with all the runs numbered and the lifts named.

Doesn’t send your email

Doesn’t send verification email which makes the whole app useless because I can’t buy anything

Terrible map

It’s 2025 people do not navigate via topographical map there are no street name no ski lifts or other landmarks Also location services do not work.

Almost unusable

The glitchiest ski area app I have used from a sample of about a dozen. Map is almost unusable. I had to download a hard copy and not use Matterhorn .

Horrible Ski App

They’re discontinuing the SkiGuide Zermatt app and directing people to Matterhorn for god knows what reason. It’s not a ski app, has no piste map, no directions. What are they thinking?

USELESS

Useless unless you know names of all lifts and their location in which case you don’t need the map.
USELESS!!!!

Bus Stops and Routes not on Maps

There are no maps showing Red and Green Bus stop locations and the bus routes. This should be fundamental on the Transition theme map in Matterhorn!!!
The open and closing times of the individual ski lifts are not given - the times change throughout the season and are different for each lift. This should be published on Matterhorn or at least provide the link to this information that is found on a different site. I hear that the times might be available soon in Matterhorn - thank you if this happens.
The hiking trails show as icons instead of routes, so you have to guess which icon you think is near the trails you want.

Modestly useful, could be better

Has maps. But no offline maps, so no internet, you’re out of luck. Ditto for the pass you buy via the QRS code you can’t access if you’re not online. And please, spare me the events and real estate deals I could care less about.

Decent app, but you’ll need signal

Useful in theory. It would be a lot more useful if the apps were available offline. But if you’re staying on piste, you should be good throughout most of the area.

Ski map

Could be much more detailed

Excelente

Todo bien



Is Matterhorn Safe? 🙏

Matterhorn appears generally safe, but use with caution. JustUseApp Safety Score for Matterhorn is 33.2/100.
This assessment is based on our NLP analysis of 1,280 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

86% of users say app is safe 👍
86%

9.9% of users have some concerns ⚠️
9.9%

4% of users say app is risky 🚨
4%


Is Matterhorn Legit? 💯

Matterhorn appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Matterhorn is 33.2/100 .
This conclusion is based on analysis of 1,280 user reviews.

🔏 Privacy & Data Safety

Matterhorn collected the following data from you:

  • Data Used to Track You:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Linked to You:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Diagnostics



How was your experience with Matterhorn? Post a Review




Features

Additionally, you will find a log of all your purchases such as your ski pass for the Matterhorn paradise or the train ticket for the Gornergrat Railway - all in your profile.

Are you looking for attractions? An Italian restaurant nearby? Or do you simply want to relax in a Spa after your day on the skis? The Explore Guide will help you to find what you are looking for.

Be inspired by personalized travel tips and explore Zermatt's most beautiful attractions.

Check out the Zermatt webcams to get a real-time view on conditions in the valley and on the mountain.

The SMART DASH dynamically adapts its content to your needs so you find the relevant information at a glance.

  Contact Support
Developer:
Bonfire AG


Website: