Contact Matterhorn Support
Company Name: Bonfire AG
About: Welcome to the Matterhorn app - The official app for your Zermatt
adventure.
SMART DASH
Be inspired by personalized travel tips and explore
Zermatt's most beautiful attractions.
Matterhorn Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bonfire AG
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Matterhorn Website
Privacy Policy: https://www.zermatt.ch/en/Media/Privacy-Policy-Matterhorn-App
Developer: Bonfire AG
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3 Most reported problems 😔💔
Worst ski mountain app
by Italic_itast
The main thing I want out of a ski mountain map is a good piste map. This app makes the piste map hard to find (it’s labeled as “panorama,” which sounds more like it’s going to show me a webcam). When you do find it, it’s terrible — it’s glitchy, it doesn’t label lots of things (like lifts and restaurants), it doesn’t show you where you are on the map, and it’s just generally unpleasant to use. Plus the app is full of a ton of other junk that’s just distracting.
Does not work
by Abcdxyz12345abcdxyz
Keep trying to find my location on the map. App tells me that I am not in Zermatt and I should try later when I am! I have location services enabled. I even decided to create an account thinking that might be the issue. Still doesn’t not work. Useless trying to use the hikes etc if the app cannot even locate me on the map.
No maps
by Sbinimd
The one thing you need here is a map. The paper ones provided are useless for the most part. This app does not have a useful map with all the runs numbered and the lifts named.
Have a Problem with Matterhorn? Report Issue
Why should I report an Issue with Matterhorn?
- Pulling issues faced by users like you is a good way to draw attention of Matterhorn to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Matterhorn customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Matterhorn.
