be - Multi-Service Platform Reviews

be - Multi-Service Platform Reviews

Published by on 2024-06-21

🏷️ About: The Be app is an all-in-one transportation and booking app that offers services for motorbikes, cars, air tickets, passenger cars, fast delivery, and more. The app has been trusted by 10 million customers and offers various features such as bePoint rewards, the Challenge game, payment via Cake digital bank, trip insurance, and 24/7 customer support.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
51.9%

👿🤬😠 Negative experience
35.2%

🙄💅🫥 Neutral
12.8%

~ from Justuseapp.com NLP analysis of 3,482 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app is useful and easy to use.

- The price is competitive.

- The app is better than competitors.

- The app has a nice color and good service.

- The app saves time and money.

- The drivers are good.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Provide the option to turn off promotion notification

2022-05-31

The service is good. But stop sending me promotional notifications 3 times a day. Very annoying and frustrating for end users with the constant bombardment of ads every-single-day-365-a-year. be doesn’t allow a hard notification turn off either as I cannot book a ride.

Would this app great if you provide the option to turn off promotion like Grab. I am a gold user and don’t interested in your promotional service. Plus, it is 2022 already, stop of with invasive advertising. No more 2000 dotcom era advertising practices.

Choosy drivers, little to no cars

2022-07-02

Drivers are way too choosy. Most of the time there is no cars neither. Tried Ho Chi Minh and Hanoi. We are really lucky if some driver actually decide to pick us up.

Can’t recommend it and probably won’t try to use it again.

Language Barriers

2022-08-02

App does not allow user to switch language to English. This makes it very difficult for most Foreigners that live in Vietnam.

Cant book the driver

2022-09-03

Can’t get a ride as be reset every time I switch to use another iPhone app. Also have to wait for long to book, yet can’t get a ride.

Really disappointed

2022-10-05

I tried to book a 4-seat car and the drivers rejected 4 times. I was really disappointed on the first time using be.

Driver

2022-11-05

Driver drunk and edgy. He sweared at me. I have already canceled the drive. But somehow, that idiot still sweared at me. Until the system pop-up, he literally shut up. So unprofessional. Please tell me how to report this stupid to the headquarters of this app co. Thanks.

Forced to turn on notification, then spam.

2022-12-07

be forces you to turn on notification in order to use be , then they spam you with ad notification. Terrible. Don't know why Apple approved be.

They dont have any drive.

2023-01-07

It is wasted time. They dont have any driver . I tried a few times and they always came back saying we dont have any driver right now.

Can’t update phone number

2023-02-08

be won’t allow me to update my phone number. I had to get a new SIM card, I guess I will never use be again since the drivers won’t this app able to contact me by phone.

Improving not fast enough

2023-03-12

I taught I would give it a second try after a few months: Still long waits for drivers and no English version yet as promised. For now I will stick to Grab!

Wait time

2023-04-10

If the wait time is 6 minutes can I please wait 6 minutes and not more than that !! Drivers take forever to pick me up

Prices and fees are incredible

2023-05-12

I have used this app for a long time ago, then realized this app got cheated on us about price. Checkout a lil bit it's more expensive than the prices range in market, even a discount the fees per km still high.

Not recommended til they fix the prices

Good

2023-06-12

Good service but very bad application

Nice design app

2023-07-14

Nice design In UX/ UI and motorbike driver look friendly

Good service

2023-08-14

App from Vietnam but quite smooth and good. I love the color of be and the service is also great.

Great app, easy to use, competitive price

2023-09-15

I find be really useful, easy to use, the price is competitive, everything was straight forward. Better than competitors. Highly recommended.

Helpful

2023-10-17

Very good apps, save me some money and times. Drivers are good

Good

2023-11-17

The application is good and customer service is great

Mrs. Wong Ann

2023-12-19

B E is the best of the best with extremely good service.
Thank you very much indeed.

Good job!!!

2024-01-19

I was found your app!!! It very helpful for me. Thank for be!!!

Honest Driver

2024-11-17

This afternoon my wife lost her IPhone in this app car in a trip from Bàu Cát 1 to Ngô Quyền. We thought the phone would this app lost forever but about half and hour later the driver came back to return the phone. He even refused to accept the reward from my wife.
It’s good to know there are still some good people out there making an honest living. Thank you for your service.

Quoc Pham



Is be Safe? 🤗🙏


Yes. be - Multi-Service Platform is very safe to use. This is based on our NLP (Natural language processing) analysis of over 3,482 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for be Is 59.6/100.


Is be Legit? 💯


Yes. be - Multi-Service Platform is a totally legit app. This conclusion was arrived at by running over 3,482 be - Multi-Service Platform User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for be Is 74.3/100..


Is be - Multi-Service Platform not working? 🚨


be - Multi-Service Platform works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with be - Multi-Service Platform? Post a Review




Features

- BeTaxi available in 28 cities/provinces

- 100,000 polite, professional, and well-trained drivers

- Redeem bePoint rewards for special offers

- Challenge game for more fun and rewards

- Payment via Cake digital bank for instant rewards

- Trip insurance and order insurance for security and compensation

- 24/7 customer support

- beBike for convenient and economical 2-wheeler rides

- beCar for comfortable 4-seater and 7-seater cars

- Be Intercity for long-distance bookings to neighboring provinces

- beRent for on-demand car rentals by the hour

- beDelivery for fast and easy-to-track delivery services

- beFlight for booking flight tickets with discounts and promotions

- beCorporate for transportation package solutions for corporates

- Multiple payment methods including bank cards and e-wallets

- Cashless payments for convenience

- Easy booking process in just a few taps

- Track the route and contact the driver through the app

- 24/7 customer support through email, hotline, website, and fanpage.

  Customer Service/Support
Developer:
be Group JSC


Website: