Novo Cinemas HelpDesk app not working? crashes or has problems?

Novo Cinemas HelpDesk Status

Last Updated on 2018-10-10 by MD Farooq Ahmed

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

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problems reported in the last 24 hours

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Common Novo Cinemas HelpDesk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Novo Cinemas HelpDesk app on iOS and Android devices. Solve all Novo Cinemas HelpDesk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Novo Cinemas HelpDesk iPhone Issues and Solutions

Novo Cinemas HelpDesk iOS app crashes, not working, errors
Novo Cinemas HelpDesk iOS app network issues
Novo Cinemas HelpDesk on iOS has black/white screen

Novo Cinemas HelpDesk Android App Issues and Solutions

Novo Cinemas HelpDesk has errors/crashing/not working
Novo Cinemas HelpDesk server network connectivity issues
Novo Cinemas HelpDesk has black screen

Novo Cinemas HelpDesk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Novo Cinemas HelpDesk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Novo Cinemas HelpDesk app crashes or not working on Iphone (iOS):

Close and restart the Novo Cinemas HelpDesk app on iPhone
Update Novo Cinemas HelpDesk app to the Latest Version for iOS
Uninstall and reinstall Novo Cinemas HelpDesk iPhone app
Update your iPhone to the latest iOS version

Fix Novo Cinemas HelpDesk on iPhone unable to connect to server/internet connection issues::

To resolve Novo Cinemas HelpDesk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Novo Cinemas HelpDesk black/white screen (blank screen) on iPhone:

Follow the Novo Cinemas HelpDesk iOS app troubleshooting guide Here →

Novo Cinemas HelpDesk Android App Issues and Solutions

Fix Novo Cinemas HelpDesk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Novo Cinemas HelpDesk app issues:

Force Stop the Novo Cinemas HelpDesk App
1. On android, goto "Settings" » click Novo Cinemas HelpDesk app. » click "Force Stop".

Update Novo Cinemas HelpDesk to the latest version on PlayStore

Clear Novo Cinemas HelpDesk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Novo Cinemas HelpDesk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Novo Cinemas HelpDesk.

Fix Novo Cinemas HelpDesk unable to contact server/ Novo Cinemas HelpDesk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Novo Cinemas HelpDesk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Novo Cinemas HelpDesk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Novo Cinemas HelpDesk on android.

Solve Novo Cinemas HelpDesk black/white screens issue on Android:

Follow the Novo Cinemas HelpDesk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MD Farooq Ahmed, developers of Novo Cinemas HelpDesk.

About this app

Novo Cinemas Helpdesk Mobile App is a fully functional mobile application for IT Service Management. Currently it supports the entire life cycle of Incident Management and Request Fulfillment modules. Additionally, real time dashboards and access to Knowledge Management artifacts is provided. This mobile app has been specially designed to support IT, Technical and Maintenance Helpdesk management activities in Novo Cinemas.